Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2344 in Austin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 1 Block West Of I-35 Exit 247 In Shopping Center By Hampton Apts..
Details
- DeliveryNot available
Location
Hours
Reviews
3.1
221 reviews
5 stars
106
4 stars
10
3 stars
5
2 stars
10
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff friendliness is mixed; while some customers praise the helpfulness and efficiency of employees like Bhumi and Theo, others report rude behavior and poor service experiences.
Pricing Issues
Several customers expressed dissatisfaction with perceived overcharging for services and materials, particularly regarding packaging and printing fees.
Store Management
New ownership has received positive remarks for improving the store's atmosphere and service, but there are still complaints about inconsistent staff performance and management practices.
Service Efficiency
While some reviews highlight quick service, others mention long wait times and inefficiencies, particularly during busy periods.
Lost Packages
Multiple customers reported issues with lost packages and inadequate resolution from staff, leading to frustration and distrust in the service.
- CMCaroline M.Nov 7, 20255.0Just went in to this UPS location to ship something and had them print out a label for me because I don’t have a printer at home. Wow, what a pleasant experience! The staff was so beyond helpful, kind and attentive. I wish I would’ve got the ladies name but I believe she wore glasses, she was the one helping me and made my experience so easy and pleasant, she was so kind and helpful. Will be going to this UPS exclusively going forward. Thank you guys!
- KYKathleen YoderOct 28, 20255.0UPS staff is efficient and friendly, and it's a convenient location. Liz is a delight!
- ATAnju ThapaOct 9, 20251.0Worst ever.
- RRReinier RodriguezSep 21, 20255.0I have been using their services for a long time and they always meet my expectations. They are fast and efficient, and their employees are friendly and attentive.
- TETish EubanksSep 18, 20255.0Nadia & Melissa was amazing!!!! the customer service was absolutely Top Notch, the store was clean & you could tell the girls really loved their jobs. I will most definitely be back! Wow what an amazing experience. Thank you.....
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #2344 in Austin offer?
The UPS Store #2344 provides expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more.
What are the regular business hours of The UPS Store #2344?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Is The UPS Store #2344 open on Sundays?
Yes, the store is open on Sundays from 11:00 AM to 5:00 PM.
Are there any holiday closures for The UPS Store #2344?
Yes, The UPS Store #2344 is closed on November 27, December 25, December 31, January 1, and January 19.
What payment methods does The UPS Store #2344 accept?
They accept American Express, Apple Pay, Android Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store #2344 located?
It is located at 1779 Wells Branch Pkwy #110B, Austin, TX 78728, one block west of Interstate 35 Exit 247, in the shopping center by Hampton Apartments.
How can customers contact The UPS Store #2344?
Customers can call +1 512-990-7978 or email store2344@theupsstore.com.
Are there nearby shredding service providers if The UPS Store's shredding is unavailable?
Yes, Shred Nations, a professional shredding service, is located nearby and can be an alternative for shredding needs.
What dining options are available near The UPS Store #2344 in Austin?
Nearby dining options include Homer’s Neighborhood Bar, Tejas Liquor, Soup & Pie, Godavari Indian Restaurant, Branch Bar B Que, New Sitara Indian Cuisine, El Faro Tacos & Café, El Faro Mexican and Salvadorian, and Sitara Austin buffet.
How can The UPS Store #2344 customers make use of the nearby transit or local services when visiting?
Customers can use Royal Executive Transportation limousine services for easy travel, and utilize nearby Circle K convenience store and gas station for quick stops during their visit.