Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6726 in Austin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Riverside And Shore District.
Details
- Curbside pickupNot available
- [Free/Paid] wi-fiNot available
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
3.5
206 reviews
5 stars
120
4 stars
7
3 stars
4
2 stars
10
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, helpful, and professional, contributing to a positive customer experience.
Efficiency
Many customers noted the quick and efficient service, especially during busy times, with staff managing to assist multiple customers effectively.
Pricing Issues
Several reviews highlighted concerns about high charges for services, including printing and packaging, leading to perceptions of price gouging.
Mixed Experiences
While many customers had positive interactions, there were notable complaints about lost packages, poor handling of claims, and inconsistent service quality.
Location Convenience
The store's location is appreciated for its accessibility and the availability of self-service kiosks for Amazon returns.
- AVandrew Vasquez1 day ago5.0Great UPS - Helpful and welcoming staff
- CPConnie ParaisoNov 17, 20255.0Love the staff here! Always very warm and welcoming.
- LALauren De AmezagaNov 7, 20255.0Vidya was super helpful with me choosing the best delivery date for my package! Also the general vibe in the store was excellent. Very happy employees!
- RSROFIAH OPEYEMI SOLAGBADEOct 28, 20255.0The staff was professional, friendly, and quick to help me with my shipment. Everything was handled efficiently, and I really appreciated how easy the process was.
- DDDustinOct 26, 20255.0Anas above and beyond customer service skills. She was clever, sweet, to the point and got me best value for my buck. Give her 2 months extra paid vacation if you guys won't do it I will! Way better than FEDEX by far. Keep up the good work.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store at 1920 E Riverside Dr in Austin offer?
The UPS Store #6726 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing services.
What are the operating hours for The UPS Store in Austin?
Monday to Friday, 8:00 AM to 6:30 PM; Saturday 10:00 AM to 3:30 PM; Sunday 10:00 AM to 3:00 PM. Hours may vary on holidays.
Is The UPS Store #6726 wheelchair accessible?
Yes, it has a wheelchair accessible entrance but does not have wheelchair accessible seating or restrooms.
What payment methods are accepted at The UPS Store in Austin?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store in Austin offer mailbox rental services?
Yes, mailbox rental services are available for receiving mail and packages securely.
Can customers use The UPS Store #6726 for passport photo and ID services?
Yes, they provide passport and photo ID services at this location.
Are there any special offers or coupons available at The UPS Store?
Yes, customers can save with special offers and coupons available on their website.
What nearby emergency medical services are close to The UPS Store in Austin?
CareNow Urgent Care is nearby, providing emergency room and medical services, which can be convenient if you need urgent care during your visit.
What shredding service options are near The UPS Store?
Shred Nations is located nearby, offering professional shredding services ideal for customers needing document destruction beyond in-store shredding.
What local dining options can I visit near The UPS Store at 1920 E Riverside Dr?
Pho Please, a Vietnamese and Asian restaurant, is close by and makes a great spot to enjoy a meal before or after your UPS Store visit.