Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0289 in Austin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Midway Between Jollyville & 183 In The Arboretum Area.
Details
- DeliveryNot available
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
3.8
153 reviews
5 stars
97
4 stars
10
3 stars
3
2 stars
4
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently described as friendly, helpful, and efficient, with many customers praising individual employees for their exceptional service.
Mixed Experiences
While many reviews highlight positive interactions, there are notable complaints about rude staff and poor customer service in certain instances.
Efficiency
Customers appreciate the quick service and efficiency in handling their shipping and printing needs, often mentioning minimal wait times.
Professionalism
Several reviews commend the professionalism of the staff, with mentions of knowledgeable employees who provide valuable assistance.
- ASAhmed Saidu4 days ago5.0Extremely fast, efficient, helpful, and well air-conditioned. Wish every business ran like this
- LMLuciano marrellaDec 6, 20251.0Terrible short Hispanic lady did not let us in when doors were locked at 4:59pm on Saturday then proceeded to let someone else in. We just needed a return that is it horrible person and customer service she deserves to be fired.
- TSTodd StovallDec 5, 20255.0There was a difficult customer ahead if me and staff managed them well and got me out quickly.
- TJTyler JacksonNov 20, 20255.0Best shipping & printing experience I've ever had. Very nice, helpful, efficient. Was a blonde women who helped, the best.
- MNMộng Lành NguyễnNov 11, 20255.0Super nice people work here! Every time I come I get great help! ❤️❤️❤️❤️❤️
Frequently Asked Questions About The UPS Store
What services does The UPS Store #0289 in Austin offer?
The UPS Store #0289 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and computer access.
Where is The UPS Store located in Austin?
It is located at 5114 Balcones Woods Dr, Suite #307, Austin, TX 78759.
What are the regular business hours for The UPS Store #0289?
The store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Does The UPS Store accept various payment methods, and if so, which ones?
Yes, they accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Is The UPS Store #0289 wheelchair accessible and inclusive?
Yes, the store has wheelchair accessible entrance, seating, and restroom. It also welcomes LGBTQ customers and is a transgender safe space.
What are The UPS Store's holiday hours?
The store is closed on November 27, 2025; December 25, 2025; December 31, 2025; January 1, 2026; and January 19, 2026. It operates with regular hours on other holidays like November 11, 2025.
Are there any nearby finance-related services close to The UPS Store?
Yes, nearby you can find Credit Repair of Texas, Inc. and DMR Accounting and Consulting for credit counseling and financial advising respectively.
What nearby pet services are available near The UPS Store?
Nearby pet services include VCA Arbor Animal Hospital and Arbor Animal Clinic, providing veterinary and pet care services.
Where can I find nearby dining options around The UPS Store?
Papa Johns Pizza and The Ping Pong Pub offer nearby dining options for customers before or after visiting The UPS Store.
Can I find additional printing and shipping services nearby The UPS Store #0289?
Yes, Global Printing Solutions nearby offers printing services and graphic design that can complement your needs at The UPS Store.