Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0289 in Austin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Midway Between Jollyville & 183 In The Arboretum Area.
Details
- DeliveryNot available
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
3.8
150 reviews
5 stars
95
4 stars
10
3 stars
3
2 stars
4
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with many praising the staff for being friendly and helpful, while others report rude and unprofessional behavior.
Efficiency
Several customers noted quick service and efficient handling of packages, although some experienced delays and issues.
Staff Knowledge
Many reviews highlight the staff's knowledge and ability to assist with shipping and packaging needs.
Store Environment
The store is generally described as clean and well-organized, but some customers mentioned issues with parking.
Mixed Experiences
Overall, experiences vary widely, with some customers expressing high satisfaction while others report significant dissatisfaction.
- TJTyler Jackson5 days ago5.0Best shipping & printing experience I've ever had. Very nice, helpful, efficient. Was a blonde women who helped, the best.
- MNMộng Lành NguyễnNov 11, 20255.0Super nice people work here! Every time I come I get great help! ❤️❤️❤️❤️❤️
- MEMarie E.Nov 6, 20251.0Not the place to go for any services. Customer service is terrible. Especially the green hair girl, she is so rude and always has an attitude .
- RTReid in TXSep 18, 20255.0The people inside are helpful, happy, knowledgeable, and fast.
- LBLisa B.Aug 25, 20251.0Avoid this store at all costs. The service is absolutely terrible. A package they refused to accept was processed smoothly and without any issues at another location. This level of incompetence and unprofessionalism is unacceptable.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #0289 in Austin offer?
The UPS Store #0289 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and computer access.
Where is The UPS Store located in Austin?
It is located at 5114 Balcones Woods Dr, Suite #307, Austin, TX 78759.
What are the regular business hours for The UPS Store #0289?
The store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Does The UPS Store accept various payment methods, and if so, which ones?
Yes, they accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Is The UPS Store #0289 wheelchair accessible and inclusive?
Yes, the store has wheelchair accessible entrance, seating, and restroom. It also welcomes LGBTQ customers and is a transgender safe space.
What are The UPS Store's holiday hours?
The store is closed on November 27, 2025; December 25, 2025; December 31, 2025; January 1, 2026; and January 19, 2026. It operates with regular hours on other holidays like November 11, 2025.
Are there any nearby finance-related services close to The UPS Store?
Yes, nearby you can find Credit Repair of Texas, Inc. and DMR Accounting and Consulting for credit counseling and financial advising respectively.
What nearby pet services are available near The UPS Store?
Nearby pet services include VCA Arbor Animal Hospital and Arbor Animal Clinic, providing veterinary and pet care services.
Where can I find nearby dining options around The UPS Store?
Papa Johns Pizza and The Ping Pong Pub offer nearby dining options for customers before or after visiting The UPS Store.
Can I find additional printing and shipping services nearby The UPS Store #0289?
Yes, Global Printing Solutions nearby offers printing services and graphic design that can complement your needs at The UPS Store.