The UPS Store

4.5
137 reviews
The UPS Store in Austin, TX
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Business Details

1211 W 6th St, Austin, TX
78703, United States
(512) 297-2500
https://locations.theupsstore.com/tx/austin/1211-w-6th-st
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7244 in Austin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - West 6th Marketplace.

Details

  • DeliveryNot available

Location

The UPS Store
1211 W 6th St, Austin, TX
78703, United States

Hours

Reviews

4.5
137 reviews
5 stars
119
4 stars
1
3 stars
1
2 stars
5
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful staff, particularly highlighting Peaches, Tara, and Kathy for their exceptional service.

Efficiency

Many reviews noted the quick and efficient service provided by the staff, resulting in a smooth experience for customers.

Pricing Concerns

Some customers expressed dissatisfaction with the pricing for services, particularly for printing labels and packaging materials, feeling they were too high.

Store Atmosphere

The store is described as welcoming and pleasant, with staff creating a positive environment that encourages repeat visits.

Staff Recognition

Several customers specifically mentioned wanting to recognize and commend individual employees for their outstanding service.
  • MK
    Marshall King
    3 days ago
    5.0
    I needed to return several TVs. Tiffany helped me out and was friendly and patient with me since I had several different returns and I didn’t know which labels went to which boxes. It’s rare these days that you have someone that patient, kind, and upbeat to help make those situations easier. Because of that great experience she provided, I’ll definitely come back to this store.
  • BC
    Brandon Cheung
    Nov 13, 2025
    5.0
    Peaches helped me ship a couple of packages back to amazon. super friendly, helpful, efficient, and great customer service! thanks Peaches!
  • AN
    Alisha Norris
    Nov 13, 2025
    5.0
    I've been in this store many times and I've seen it packed. The way that they handle customers in the midst of it all with kindness and grace is incredible. The last time I was there Cynthia and Peaches were extra helpful and they had their hands full! How do we get them a raise?! Thank you for all you do!
  • LJ
    Lauren Jamison
    Nov 8, 2025
    5.0
    Peaches and Angel are the absolute best! Working with them to process my returns and ship my packages for work reminds me of what it must’ve been like in the 50’s seeing the postman roll up to your house. So neighborly and we always share a laugh. The only UPS I’ll go to, so grateful it’s in my hood. Saying extra prayers for them with the holidays approaching as I know how crazy it’s gonna get!
  • KP
    Kassandra Petr
    Nov 6, 2025
    2.0
    Nice people, but they charge $5 to print a label, or $3 if you login to their computer plus $.44 a page printed. Only ups store to charge these prices. Beware.
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #7244 in Austin offer?

The UPS Store #7244 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and computer access.