The UPS Store

4.6
141 reviews
The UPS Store in Austin, TX
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Business Details

1211 W 6th St, Austin, TX
78703, United States
(512) 297-2500
https://locations.theupsstore.com/tx/austin/1211-w-6th-st
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7244 in Austin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - West 6th Marketplace.

Details

  • DeliveryNot available

Location

The UPS Store
1211 W 6th St, Austin, TX
78703, United States

Hours

Reviews

4.6
141 reviews
5 stars
123
4 stars
1
3 stars
1
2 stars
5
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Peaches, Tara, and Kathy, received high praise for their exceptional customer service, being described as friendly, helpful, and efficient.

Efficiency

Customers frequently noted the quick and smooth service provided by the employees, making their shipping and return processes hassle-free.

Positive Atmosphere

Many reviews highlighted the welcoming and cheerful environment created by the staff, contributing to an overall enjoyable experience for customers.

Pricing Concerns

Some customers expressed dissatisfaction with the pricing for printing services, feeling it was higher than competitors.
  • MP
    Michelle P
    1 day ago
    5.0
    I came in yesterday to drop off a package and Peaches helped me. She is so incredibly kind and warm it compelled me to write a positive review. She was super helpful and expedient, that combined with her happy demeanor in that short interaction made my day. Her and her coworker worked through the long line efficiently. I highly recommend this location!
  • RS
    Rachel Seith
    Dec 26, 2025
    5.0
    I rated it 10 because the customer service was truly exceptional. Peaches was incredibly kind, patient, and efficient, and she made the entire process smooth and stress-free from start to finish. Her professionalism and genuine warmth stood out, and it’s rare to find someone who’s both so competent and so pleasant to work with. The experience was quick, easy, and honestly just really positive - I’d absolutely recommend this location because of her.
  • SF
    Sara F
    Dec 18, 2025
    5.0
    Angel was extremely patient, professional, and courteous as he worked with me to ship out 4 Christmas gifts all across North America as well as handle a return. He helped with the customs forms to Canada, triple-checked addresses, and worked with me even a few minutes past closing to make sure I checked every box off my to-do list. Super appreciate his customer service and I will go out of my way to visit the UPS store again because of how exceptional Angel is. Thank you!!!
  • CC
    Carolina Caggiano
    Dec 13, 2025
    5.0
    The employees are very nice here! Angel was very helpful and nice!
  • MK
    Marshall King
    Nov 22, 2025
    5.0
    I needed to return several TVs. Tiffany helped me out and was friendly and patient with me since I had several different returns and I didn’t know which labels went to which boxes. It’s rare these days that you have someone that patient, kind, and upbeat to help make those situations easier. Because of that great experience she provided, I’ll definitely come back to this store.
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #7244 in Austin offer?

The UPS Store #7244 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and computer access.