Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7680 in Austin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located In The Alamo Drafthouse Parking Lot Near Summer Moon Coffee.
Location
Hours
Reviews
4.4
110 reviews
5 stars
92
4 stars0
3 stars1
2 stars
5
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently described as friendly, helpful, and professional, with many customers praising individual employees for their exceptional service.
Efficiency
Customers appreciate the quick service and efficiency at this location, often noting short wait times and prompt assistance.
Management Issues
Some reviews highlight concerns about management responsiveness and protocol adherence, particularly regarding package tracking and store hours.
Mixed Experiences
While many customers report positive experiences, there are notable instances of lost packages and unhelpful staff, indicating inconsistency in service quality.
Facility Conditions
The store is generally described as clean and well-organized, contributing to a pleasant customer experience.
- BHBleu HeindlDec 22, 20255.0Great customer service. Everyone is very friendly and helpful! Probably the best UPS I’ve ever been to.
- SASamuel AbonyoDec 19, 20251.0I've lost a package at this specific store, unfortunately. The store received the package, pretended to have scanned it but the tracking information was never updated on the UPS site. A week later, the consignee went to the shop to follow up but the package was not there. Also, calls to the store through the contact provided here are not answered.
- LSLisa SimmonsDec 10, 20255.0This UPS store is great. They have a very friendly staff and it was easy to get in and out even at this time of year. Christmas mailing can be ridiculous. I was in and out in 5 minutes.
- FCFernando CruzDec 2, 20255.0Great service. Organized and greeted as soon as I came in. Every employee I have encountered at this location has been friendly, knowledgeable and helpful.
- AOAmy OllendorfNov 9, 20252.0They all need to improve their protocols by ALWAYS asking if AAA member for discount BEFORE finalizing their sales!!!!!!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #7680 in Austin offer?
The UPS Store #7680 offers expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.
What are the regular business hours for The UPS Store #7680?
The store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 10:00 AM to 3:30 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #7680 open on Sundays?
Yes, the store is open on Sundays from 10:00 AM to 3:00 PM, but hours may vary on holidays.
What payment methods are accepted at The UPS Store #7680?
The store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Where is The UPS Store #7680 located in Austin?
It is located at 5701 Slaughter Lane A-130, Austin, TX 78749, in The Alamo Drafthouse parking lot near Summer Moon Coffee.
Can I find mailing supplies and moving boxes at The UPS Store #7680?
Yes, The UPS Store provides office products, mailing supplies, moving boxes, and stamps & postage.
Are there any nearby coffee shops I can visit before or after my trip to The UPS Store?
Yes, Summer Moon Coffee and The Coffee Bean & Tea Leaf are nearby coffee shops you can visit.
What nearby services can complement my visit to The UPS Store #7680?
Nearby you can find shredding services at Shred Nations, beauty services at Paige & Co. Salon, and dry cleaning at Reid's Cleaners & Laundry.
Is there a nearby bike shop close to The UPS Store #7680?
Yes, ATX Bikes, which offers bicycle sales and rentals, is located near The UPS Store 7680.
Where can I find pizza delivery near The UPS Store #7680?
Domino's Pizza, a nearby pizza restaurant and delivery service, is close to The UPS Store #7680.