Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7399 in Austin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located On South Congress Avenue Across From The Heb Near Southpark Meadows.
Details
- DeliveryNot available
- [Free/Paid] wi-fiNot available
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.4
370 reviews
5 stars
309
4 stars4
3 stars4
2 stars4
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff, particularly Keisha and Jessica, received high praise for their helpfulness, kindness, and professionalism, often going above and beyond for customers.
Efficiency
Many customers noted the quick and efficient service, with staff managing busy periods effectively while maintaining a positive attitude.
Mixed Experiences
While most reviews were positive, there were some complaints about inconsistent service and long wait times, indicating a need for improvement in handling busy periods.
Friendly Atmosphere
Customers frequently mentioned the friendly demeanor of the staff, contributing to a welcoming and pleasant experience.
Accessibility Issues
Some reviews highlighted frustrations with the store's hours and accessibility, including early closures and long wait times.
- ANAmy Narvarte6 days ago1.0This is the slowest and dumbest ups Ive ever been too. No way they care about customers
- VGVincent GlackinNov 17, 20255.0Friendly staff! Thank you Jessica for your help today! Great energy and super customer service. Great experience all around at this UPS.
- JJJohnNov 14, 20251.0**Warning:** Staff at this UPS Store are recklessly tossing your fragile packages into bins.
- SHStephanie HopkinsNov 8, 20251.0There are always issues at this store. Long lines continually under staffed and today waited in line only to be told no internet.
- EMEthan MillerNov 4, 20255.0I love visiting this particular UPS Store (#7399 in Austin, TX). The entire staff is always friendly and professional, but Maedzy truly stands out. Her customer service is on another level! She’s incredibly helpful, patient, and knowledgeable. She takes the time to explain everything clearly and even guides me through technology and processes I’m not familiar with. Maedzy is not only professional but also genuinely kind and dedicated to making sure everything goes smoothly. She always goes above and beyond to help. This store is lucky to have her. She definitely deserves recognition (and a promotion!).
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #7399 in Austin offer?
The UPS Store #7399 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the regular business hours of The UPS Store #7399?
Monday to Friday, 8:30 AM - 7:00 PM; Saturday 10:00 AM - 3:30 PM; Sunday 10:00 AM - 3:00 PM. Hours may vary on holidays.
Does The UPS Store #7399 offer notary and shredding services?
Yes, they provide both notary and document shredding services.
Where is The UPS Store #7399 located?
It is located at 8708 S Congress Ave, Ste 500, Austin, TX 78745, across from The Heb near Southpark Meadows.
What payment methods are accepted at The UPS Store #7399?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Is The UPS Store #7399 wheelchair accessible?
Yes, it has a wheelchair accessible entrance, seating, and restroom.
Does The UPS Store #7399 offer mailbox rental services?
Yes, mailbox rental services are available for mail and packages.
Are there any nearby shredding services close to The UPS Store #7399?
Yes, Shred Nations is a nearby shredding service that customers can use for additional shredding needs.
What nearby places could customers visit before or after their visit to The UPS Store #7399?
Customers might visit Sami's Flower Shop & Event Services LLC for flowers or Austin Dance Academy if interested in dance classes, both nearby.
How can nearby printing services complement The UPS Store #7399 offerings?
Nearby printing services like Dokun offer specialized printing and screen printing which customers might use alongside The UPS Store's professional printing services.