The UPS Store

4.0
155 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7190 in Austin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located On The Southwest Corner Of East 6th Street And Pedernales.

Details

  • DeliveryNot available

Location

The UPS Store
2401 E 6th Street, Austin, TX
78702, United States

Hours

Reviews

4.0
155 reviews
5 stars
114
4 stars
1
3 stars
2
2 stars
3
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, helpful, and attentive, with several employees receiving specific shout-outs for their exceptional service.

Printing Services

Customers appreciate the quality and efficiency of the printing services, although some express concerns about pricing and the availability of self-service options.

Store Environment

The store is described as clean, organized, and welcoming, contributing to a positive customer experience.

Service Efficiency

Many reviews highlight quick turnaround times for services, although some customers report long wait times during busy periods.

Mixed Experiences

While most feedback is positive, there are isolated complaints about rude staff and inconsistent service, particularly regarding specific tasks like Amazon returns.
  • BB
    Blaire Babyak
    1 day ago
    5.0
    I want to thank Eric and Matt for their exceptional and friendly service today. I just went in there when they were super busy because it was around 5pm and I stressed out and you would have sworn it was my first time at a UPS store or using a computer. Eric was so helpful and didn’t treat me like the dummy I was being. He helped me navigate printing and my return in the nicest way. I’m glad to know if I’m stressed and confused I can come here and be treated with courtesy and kindness. Thank you guys!
  • CC
    Camille Cooper
    Nov 11, 2025
    5.0
    Great people! I love bringing all my business printing needs to this location. They do great work and are efficient
  • LK
    Lewis Kerwin
    Nov 8, 2025
    3.0
    The printing service is ridiculous. It took my money and let me log into Gmail, but never fully loaded Gmail so I couldn’t actually print anything. When I tried to login again to verify that my password had not been saved on the computer it charged me again. Shout out to Eric who handled the printing From behind the desk like UPS stores used to do. He was super professional. It doesn’t make up for the absurd system the store has at the moment though.
  • CC
    Christine Cazares
    Nov 7, 2025
    5.0
    Really fast and nice Jesus was so professional
  • SS
    Sam Small
    Nov 4, 2025
    5.0
    Very helpful service, great employee, who was super helpful and help me get things done quickly nice clean store

Frequently Asked Questions About The UPS Store

What services does The UPS Store #7190 in Austin offer?

The UPS Store #7190 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #7190 located in Austin?

It is located at 2401 E 6th Street, Ste 3037, Austin, TX 78702, on the southwest corner of East 6th Street and Pedernales.