Location.com logo
Brand Certified

Primo Brands Delivery

3.0
(45 reviews)

Business Details

3915B Caven Rd, Austin, TX
78744, United States
(866) 610-2209

About

Water Cooler SupplierBeverage Distributor
Our Water Direct program provides a comprehensive selection of branded beverages to meet healthy hydration needs delivered directly to your home or to commercial businesses. These brands include Poland Spring® and Pure Life®, premium brands like Saratoga® and The Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain®, Ozarka®, and Zephyrhills®, purified brands including Primo Water™ and Sparkletts®, and flavored and enhanced brands like Splash Refresher™ and AC+ION®.

Location

Primo Brands Delivery
3915B Caven Rd, Austin, TX
78744, United States

Reviews

3.0
45 reviews
5 stars
22
4 stars
0
3 stars
1
2 stars
0
1 star
22
  • BE
    Brendon Egan
    Nov 19, 2025
    1.0
    Still being charged for a dispenser and water that has never been delivered. Never received any response from emails and chat. Spent hours on hold only to be disconnected because it was past business hours.
  • MH
    megnot hailu
    Oct 22, 2025
    1.0
    Very disappointing experience. The staff here don’t care about drivers at all. I waited for more than 7 hours with no updates, no communication, and no respect for my time. Drivers deserve basic courtesy and clear information — this shipper needs serious improvement in how they treat drivers and manage their loading process. Drivers run.
  • HF
    HOUSTON TEXANS FAN
    Sep 26, 2025
    1.0
    I am beyond frustrated with Ready Refresh water delivery! My order was originally scheduled for Wednesday, September 17, then it was pushed to Thursday, September 18, then Friday, September 19, then Monday, September 22. Suddenly, it was pushed again to Tuesday, September 23—only for me to log in to my account and see it had been rescheduled all the way to TUESDAY, OCTOBER 21. My order this month was skipped - that was the final straw! 😡 Not once was I notified about these constant changes. I had to keep finding out on my own. When I finally called to cancel my service, I discovered the call center was located in SOUTH AMERICA. When I told the CSR I wanted to cancel, I was transferred again—this time to the Philippines! What happened to keeping jobs in the U.S.? This is supposed to be an American company, yet all customer service is outsourced to other countries. I am DONE with Ready Refresh. Their unreliable service and lack of communication make them a company I DO NOT recommend to anyone!!
  • BT
    Brian Thomas
    Dec 31, 2024
    1.0
    Received a bottle that had some gross looking thing floating around in. It contacted company and cannot get anyone to call and address the issue. The battle before this tasted horrible and I hope everyone has something in that.
  • MM
    Miguel Martínez
    Aug 20, 2024
    5.0
    Recommend this service, saves wear and tear on my back, drivers are super friendly and helpful.

Frequently Asked Questions About Primo Brands Delivery

What types of water brands does Primo Brands Delivery offer?

Primo Brands Delivery offers a comprehensive selection including Poland Spring®, Pure Life®, Saratoga®, The Mountain Valley®, Arrowhead®, Deer Park®, Ice Mountain®, Ozarka®, Zephyrhills®, Primo Water™, Sparkletts™, Splash Refresher™, and AC+ION®.

Does Primo Brands Delivery deliver water to both homes and businesses?

Yes, Primo Brands Delivery provides deliveries directly to both residential homes and commercial businesses.

Brand Certified Facts from Primo Brands Delivery

Primo Brands Delivery partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Phone number
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others