FedEx Ship Center

3.7
239 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Austin, TX when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
8233 Industry Way, Austin, TX
78744, United States

Hours

Reviews

3.7
239 reviews
5 stars
136
4 stars
22
3 stars
10
2 stars
5
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some staff being described as friendly and helpful, while others were reported as rude and unprofessional.

Delivery Issues

Numerous reviews highlight significant problems with delivery attempts, including claims of missed deliveries and packages being sent to the wrong address.

Convenience

Customers appreciate the location's convenience and cleanliness, noting that it is usually not crowded, making drop-offs and pickups quick.

Communication Problems

Many customers expressed frustration over poor communication regarding delivery status and difficulty reaching customer service.

Mixed Experiences

While some customers reported positive experiences with specific staff members, others shared negative encounters, indicating inconsistency in service quality.
  • CT
    Chris Taylor
    Nov 17, 2025
    1.0
    One star is too many for Fedex. Absolutely atrocious service, completely incompetent across the board. How this company stays in business is absolutely mind boggling to me. Going forward anybody that ships via Fedex will lose all respect from me.
  • KB
    Kris Barrilleaux
    Nov 9, 2025
    5.0
    Good service!
  • JN
    Joseph Norman
    Oct 28, 2025
    1.0
    Patrick is incompetent. Closed the store 1 hour before said time on Google and refused to serve anyone. Would highly recommend using ups or anyone else
  • AH
    A HooZ
    Oct 24, 2025
    5.0
    very helpful and proactive staff
  • AG
    Adon Gaitan
    Sep 20, 2025
    4.0
    I don’t use this FedEx Ship Center often, but every time I do, it’s a smooth experience. The location is never crowded, which makes drop offs and pickups quick and stress free. What really stands out is the customer service always friendly, professional, and efficient. Whether I’m shipping something important or just grabbing a package, I know I’ll be treated well. Highly recommend for anyone who values great service and a hassle free visit.

Frequently Asked Questions About FedEx Ship Center

What services does FedEx Ship Center in Austin offer?

The FedEx Ship Center in Austin offers packing supplies, boxes, expedited, standard, and economy shipping services, including FedEx Express, Ground, Freight, and international shipping options.

What are the operating hours of the FedEx Ship Center in Austin?

The center is open Monday to Friday from 9:00 AM to 8:15 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.