Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Austin, TX when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Feedback indicates a mix of experiences with customer service, with some staff being described as friendly and helpful, while others were reported as rude and unprofessional.
Delivery Issues
Numerous reviews highlight significant problems with delivery attempts, including claims of missed deliveries and packages being sent to the wrong address.
Convenience
Customers appreciate the location's convenience and cleanliness, noting that it is usually not crowded, making drop-offs and pickups quick.
Communication Problems
Many customers expressed frustration over poor communication regarding delivery status and difficulty reaching customer service.
Mixed Experiences
While some customers reported positive experiences with specific staff members, others shared negative encounters, indicating inconsistency in service quality.
CT
Chris Taylor
Nov 17, 2025
1.0
One star is too many for Fedex. Absolutely atrocious service, completely incompetent across the board. How this company stays in business is absolutely mind boggling to me. Going forward anybody that ships via Fedex will lose all respect from me.
KB
Kris Barrilleaux
Nov 9, 2025
5.0
Good service!
JN
Joseph Norman
Oct 28, 2025
1.0
Patrick is incompetent. Closed the store 1 hour before said time on Google and refused to serve anyone.
Would highly recommend using ups or anyone else
AH
A HooZ
Oct 24, 2025
5.0
very helpful and proactive staff
AG
Adon Gaitan
Sep 20, 2025
4.0
I don’t use this FedEx Ship Center often, but every time I do, it’s a smooth experience. The location is never crowded, which makes drop offs and pickups quick and stress free. What really stands out is the customer service always friendly, professional, and efficient. Whether I’m shipping something important or just grabbing a package, I know I’ll be treated well. Highly recommend for anyone who values great service and a hassle free visit.
Frequently Asked Questions About FedEx Ship Center
What services does FedEx Ship Center in Austin offer?
The FedEx Ship Center in Austin offers packing supplies, boxes, expedited, standard, and economy shipping services, including FedEx Express, Ground, Freight, and international shipping options.
What are the operating hours of the FedEx Ship Center in Austin?
The center is open Monday to Friday from 9:00 AM to 8:15 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
How can I save on shipping at the FedEx Ship Center in Austin?
You can create a free FedEx account to get shipping discounts and manage your shipments more efficiently.
What payment options are accepted at the FedEx Ship Center?
The center accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
Can I schedule residential delivery or hold my shipments at the FedEx Ship Center?
Yes, you can schedule your next residential delivery with FedEx Delivery Manager or have your FedEx shipments held for pickup at this location.
Where is the FedEx Ship Center located in Austin?
It is located at 8233 Industry Way, Austin, TX 78744, United States.
Which nearby places can I visit around the FedEx Ship Center?
Nearby you can find places like QuikTrip for convenience and bakery needs, Pollo Caliente for dining, and the Austin Rock and Roll Car Museum for entertainment and cultural exploration.
Are there nearby services that could help with moving or storage near the FedEx Ship Center?
Yes, Move Solutions Ltd - Austin offers business storage and transportation services close to the FedEx Ship Center.
What options are there for furniture shopping near the FedEx Ship Center?
Nearby furniture stores include Office Furniture Plus - Austin, World Interiors, and Home Trends & Design for a variety of home and office furnishings.
Is there a convenient gas station near FedEx Ship Center for quick stops?
Yes, QuikTrip, Exxon, and Ferrellgas gas stations are located nearby, offering convenience for fueling and quick purchases.