FedEx Ship Center

3.6
462 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Austin, TX when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
2001 W Howard Lane, Austin, TX
78728, United States

Hours

Reviews

3.6
462 reviews
5 stars
239
4 stars
57
3 stars
25
2 stars
19
1 star
122

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or aggressive.

Delivery Issues

Frequent complaints about missed deliveries, incorrect addresses, and lack of follow-through on delivery attempts.

Positive Staff Experiences

Some customers highlighted individual employees who provided excellent service, showing that not all staff interactions were negative.

Operational Problems

Customers noted issues with the facility's hours and service availability, including early closures and inadequate staffing.

Mixed Reviews

While some customers had positive experiences, the overall sentiment leans towards dissatisfaction with service quality.
  • CC
    Craig
    Nov 18, 2025
    1.0
    worthless customer service
  • SA
    SUSMITHA arepaalli
    Nov 11, 2025
    5.0
    The team was so patient !
  • MB
    Miguel Balado
    Nov 1, 2025
    1.0
    Son unos mal educados. Se merecen perder su trabajo
  • KM
    Katherine Monroe
    Oct 29, 2025
    1.0
    The people here are so root do not come to this FedEx !!!
  • LA
    Larry Ashby
    Oct 29, 2025
    1.0
    no stars can't locate my shipment Del driver gets paid to drive not del. Tracking # call me

Frequently Asked Questions About FedEx Ship Center

What shipping services does FedEx Ship Center in Austin, TX offer?

FedEx Ship Center offers expedited, standard, and economy shipping services including Fedex Priority Overnight, FedEx Standard Overnight, FedEx 2Day, FedEx Economy Saver, FedEx Ground, FedEx International, and FedEx Express Freight.

What are the operating hours of FedEx Ship Center in Austin?

FedEx Ship Center is open Monday through Friday from 9:00 AM to 7:45 PM, Saturday from 9:00 AM to 5:00 PM, and is closed on Sundays.