Visit FedEx Ship Center in Austin, TX when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or aggressive.
Delivery Issues
Numerous complaints about failed delivery attempts, packages being sent to wrong addresses, and lack of communication regarding delivery status.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, the overall sentiment regarding service quality was largely negative.
Operational Problems
Frequent mentions of the location closing early and inadequate staffing during peak times, leading to long wait times.
PS
Phyllis S
Jan 5, 2026
5.0
I didn't know this was a retail shipping site--
as it looks like a Fed Ex hub---the retail door was around the side. Clerk was friendly, helpful, and efficient.
RG
Richard Gebhardt
Dec 28, 2025
4.0
I had to go to this location to pick up a shipment of medication which need to stay cool. It was close to closing time and the place was deserted. I did not have to wait long, the fellow behind the counter appeared and I got my package.
CC
Craig
Nov 18, 2025
1.0
worthless customer service
SS
Sush
Nov 11, 2025
5.0
The team was so patient !
MB
Miguel Balado
Nov 1, 2025
1.0
Son unos mal educados. Se merecen perder su trabajo
Frequently Asked Questions About FedEx Ship Center
What shipping services does FedEx Ship Center in Austin, TX offer?
FedEx Ship Center offers expedited, standard, and economy shipping services including Fedex Priority Overnight, FedEx Standard Overnight, FedEx 2Day, FedEx Economy Saver, FedEx Ground, FedEx International, and FedEx Express Freight.
What are the operating hours of FedEx Ship Center in Austin?
FedEx Ship Center is open Monday through Friday from 9:00 AM to 7:45 PM, Saturday from 9:00 AM to 5:00 PM, and is closed on Sundays.
Where is FedEx Ship Center located in Austin?
FedEx Ship Center is located at 2001 W Howard Lane, Austin, TX 78728, USA.
Can I purchase packing supplies and boxes at this FedEx Ship Center?
Yes, the FedEx Ship Center offers packing supplies and boxes for your shipping needs.
What payment methods are accepted at FedEx Ship Center?
FedEx Ship Center accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payment.
Is there a way to get shipping discounts at FedEx Ship Center?
Yes, you can create a free FedEx account to access shipping discounts.
What nearby places can I visit before or after shipping at FedEx Ship Center?
Nearby places include Krispy Krunchy Chicken restaurant, LibertyX Bitcoin ATM, and Bread Basket convenience store and gas station, providing options for food, financial services, and convenience shopping.
Is there a convenient gas station near FedEx Ship Center?
Yes, the Bread Basket and Chevron gas stations are close to FedEx Ship Center for your fueling needs.
Are there fitness centers near FedEx Ship Center in Austin?
Yes, nearby gyms include OK Weightlifting, True Grind Systems, North Austin Strong, and Woodward Crossfit for fitness and recreation.
Can I find other shipping centers in the vicinity of FedEx Ship Center?
Yes, a nearby place called Fedex Staffed also offers shipping and freight services near the current FedEx Ship Center.