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Shipping ServiceCopy ShopOffice Supply StoreSign ShopBanner StorePackaging Supply StorePhoto LabFax ServiceComputer RentalVisa and Passport Office
FedEx Office in Austin, TX provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
Hours
Reviews
4.0
352 reviews
5 stars
208
4 stars
53
3 stars
23
2 stars
12
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs, particularly highlighting employees like Rochell, Ifran, and Loly.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude or unhelpful staff, particularly from management, leading to a mixed perception of service quality.
Efficiency
Customers frequently mentioned quick service and efficient handling of shipping and printing tasks, contributing to a generally positive experience.
Pricing Issues
Several reviews pointed out discrepancies in pricing and unexpected charges, leading to frustration among customers regarding transparency.
Store Environment
The store was described as large and organized, but some customers noted issues with temperature control and equipment functionality.
- IQIsmael QuintanillaNov 10, 20251.0Slowest FedEx in town. Staff didn’t know how to use the Print & Go and kept doing things over and over to just print a couple of pages.
- DJDiego B Jay.Oct 25, 20255.0Wooow!! Loly was amazing!!!! She was so nice, she helped me a lot!!! Thank you Loly!!!! God bless u always!
- JRJarinzy RodriguezOct 16, 20255.0I had an amazing experience thanks to Loly! She was incredibly helpful, patient, and went above and beyond to make sure everything came out perfectly. You can tell she really cares about customer service and takes pride in her work. It’s rare to find someone so kind and professional—thank you, Loly, for making my visit so easy and pleasant!
- LSLys SantamariaOct 6, 20255.0I had the best experience at FedEx thanks to Rochell! She went above and beyond helping me print copies and transparencies for my art projects, and I can’t say enough good things about her. She was patient, knowledgeable, and genuinely kind. She is the kind of person who turns what could be a stressful errand into a smooth, even enjoyable experience. I was there for a while and observed her interacting with other clients, and she was consistently kind and supportive with everyone. I’ve been to other FedEx locations before where the service was just okay, Rochell makes all the difference, and I'll always go out of my way to go to this location because of her. You can tell she cares about doing her job well and helping customers feel taken care of. Rochell deserves to be recognized (and promoted!) for her exceptional service. She’s a real asset to FedEx and a perfect example of how great customer service can completely elevate the experience. Thanks, Rochell, and FedEx!
- DRDavid RohacekOct 4, 20255.0Absolutely phenomenal service and expertise. Rochelle helped me fix an issue with the file I was trying to print. She went so far above and beyond, even calling a colleague on the phone to help! Very courteous and committed to work through an issue that wasn’t easy to resolve. Came up with a creative solution and it turned out perfect! If you need something printed or shipped, can’t go wrong here. 6 out of 5 stars.
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center at 9222 Burnet Rd offer?
FedEx Office Print & Ship Center provides printing, copying, digital printing, FedEx shipping, direct mail, signs and graphics, passport photos, online notary, fax services, lamination, binding, and computer rental services.
What are the operating hours of the FedEx Office Print & Ship Center in Austin, TX?
The center is open Monday through Friday from 8 AM to 8 PM, Saturdays from 9 AM to 6 PM, and Sundays from 12 PM to 6 PM.
What types of printing products are available at the FedEx Office Print & Ship Center?
They offer business cards, presentations, flyers, brochures, manuals, booklets, newsletters, photo printing, yard signs, metal and plastic signs, banners, posters, specialty prints, canvas prints, lettering and decals, vehicle magnets, cards, and calendars.
Which payment methods are accepted at FedEx Office Print & Ship Center?
FedEx Office accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does FedEx Office Print & Ship Center offer online or mobile printing services?
Yes, they provide online printing, mobile printing, and self-service copy and print options.
Are there any coupons or special deals available for FedEx Office services?
Yes, coupons, offers, and deals are available and can be accessed via their coupon deals webpage or their FedEx app.
How can I contact FedEx Office Print & Ship Center in Austin?
You can reach them at +1 512-339-1191 or via email at usa0196@fedex.com.
Is there a convenient gas station near FedEx Office Print & Ship Center for customers who drive there?
Yes, nearby gas stations include 7-Eleven, Exxon, Texaco Station Austin, Racetrac, and Exxon & Mobil Stations which can be convenient for refueling when visiting FedEx Office.
Are there any nearby services for passport assistance near FedEx Office Print & Ship Center?
Yes, RushMyPassport in FedEx Office offers passport and visa services for convenient travel document processing.
What nearby home improvement stores are close to FedEx Office Print & Ship Center?
Customers can find several nearby home improvement related stores such as Bath Fitter, The Front Door Company, Pella Windows and Doors - Austin, and Austin's Floor Store to assist with home projects before or after their visit.