Business Details
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Shipping ServiceCopy ShopOffice Supply StoreSign ShopBanner StorePackaging Supply StorePhoto LabFax ServiceComputer RentalVisa and Passport Office
FedEx Office in Austin, TX provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.7
145 reviews
5 stars
81
4 stars
15
3 stars
5
2 stars
8
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the staff for being friendly, helpful, and professional, there were also numerous complaints about rude and unhelpful employees.
Parking Issues
Several reviews highlighted problems with parking enforcement, including excessive fines and booting of vehicles, particularly when the store was closed.
Service Quality
Customers reported mixed experiences with service quality, particularly regarding international shipping and passport photo services, with some expressing dissatisfaction with the staff's knowledge and professionalism.
Positive Experiences
Despite some negative feedback, many customers expressed satisfaction with their overall experiences, citing quick service, helpful staff, and a clean environment.
Staff Competence
There were concerns about staff being unfamiliar with their responsibilities and the services offered, leading to frustration among customers.
- JPJolin PNov 18, 20251.0literally just people standing pretending to be busy while everyone's standing in line
- OMOsama MalikNov 9, 20251.0They are actually baiting cars for their booting company to charge high fees. Some cars are already parked there giving the illusion that the parking garage is open. The booting company people are hiding behind the building pillars just for you to come and park. I was new in the area and got charged $100.
- MHMarie HOct 27, 20251.0Don't even attempt to ship important documents internationally from this location. They don't seem to be aware of how papers need to be shipped to Canada. I'm in an endless loop of the branch saying they can't help with a delivery issue, and the customer service line saying only the branch can help resolve the issue. Currently waiting for my papers to come back to me so that I can attempt to ship them again, just not with FedEx.
- JHJessica HagenOct 14, 20251.0Do not support this store! They literally allow a parking/boot company to set up a whole racket in their lot after they closed! And Probably profit from it…. Last weekend, we were visiting from out of town, completely unfamiliar with the area, parked in a very closed FedEx parking lot at like 9 PM to run across the street to grab desert real quick. 15 mins later, came out to our rental car booted! It gets worse!! When I called the number on the ticket stuck to my window, the tow/boot guy was literally acrossed the street camped out waiting for us to call. He took $100 off our bill because he happens to still be in the area…when we questioned him about why there was another car in the lot, parked directly next to us with no boot on, he said oh that’s my coworkers. They literally set up a decoy!!! A racket!! Beware!!! Do better Fedex, completely understand you doing that while open but after hours!
- JHJoe HagenOct 10, 20251.0Horrible company protecting their parking lot. Used a red bait car to get people to park in lot and had a guy waiting. My family used lot to buy from food truck across the street and some guy standing by “protecting” empty lot put boot on car. $200 to get off. Was rude and asked didn’t we see no parking sign. No sir was dark and was watching for predestinations not looking for your small sign. Money scam and you’re all in with it I believe. FedEx do better. Quit scamming your community. As a business owner from out of state visiting your state that uses your services often, not any more.
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Austin offer?
The center offers printing and shipping expertise including FedEx shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, and binding.
What are the business hours of FedEx Office Print & Ship Center on weekdays?
FedEx Office Print & Ship Center is open from 8 AM to 7 PM Monday through Friday.
Does FedEx Office Print & Ship Center provide services for passport photos and visa processing?
Yes, they offer passport photo services and visa services including passport photo processing and online notary.
What payment methods are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is FedEx Office Print & Ship Center accessible for customers with wheelchairs?
Yes, the center has a wheelchair-accessible entrance.
Can I pick up my print orders in-store at FedEx Office Print & Ship Center?
Yes, in-store pickup is available for print orders.
What nearby restaurants are close to FedEx Office Print & Ship Center where I can grab a meal?
Nearby restaurants include Taco Bell, Mighty Mo's (Indian and Halal cuisine), El Mango Feliz Taqueria, Magic Wok (Chinese), Don Japanese Kitchen, and Torchy's Tacos (Tex-Mex).
Are there any nearby lounges or bars near FedEx Office Print & Ship Center to visit after printing or shipping?
Yes, several lounges and bars are nearby including CRU Lounge (hookah bar), Campus Hookah Lounge & Bar, Kasbah Moroccan Lounge, Acre 41 (steakhouse and wine bar), and Bar AC (Spanish restaurant and tapas bar).
Where can I find nearby printing and shipping alternatives around FedEx Office Print & Ship Center?
Another printing service close by is Minuteman Press Printing, and for passport and travel services, RushMyPassport in FedEx Office is located nearby.
What is the address and main contact number for FedEx Office Print & Ship Center in Austin?
The center is located at 2711 Guadalupe St, Austin, TX 78705. The main phone number is +1 512-476-3242.