FedEx Office in Austin, TX provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Mixed reviews on customer service; some staff members received high praise for their helpfulness, while others were reported as rude and dismissive.
Efficiency
Customers experienced long wait times and inefficiencies, particularly during busy hours, leading to frustration.
Staff Competence
Inconsistent staff competence noted; some employees were praised for their knowledge and assistance, while others were criticized for poor performance and mistakes.
Printing Quality
Quality of printing services received mixed feedback, with some customers satisfied and others reporting issues with incorrect formats and delays.
Location Issues
Parking difficulties and complex store hours were mentioned as significant inconveniences for customers.
MM
Madeline Moore
Dec 31, 2025
5.0
First time shipping something and I’m only going here from now on. I was helped by Penny, she was so unbelievably sweet, and funny too! Really changed my mood after a long day at work. She immediately got my package labeled and shipped- she alleviated so much stress, as I was suppose to mail it earlier. If you’re a procrastinator like me, go here and hopefully Penny’s working- she’ll hook you up!
Thanks, Penny and FedEx staff!
EO
Ethan Oblak
Dec 18, 2025
4.0
Best self serve print area in Austin. Lots of space to work and they have a ton of materials. Their water resistant paper is so good. If you're in a hurry you'll have a bad time.
AD
Alex Dutton
Dec 9, 2025
1.0
Avoid fedex at all cost
LC
Lucas Carballeira
Dec 2, 2025
1.0
HORRENDOUS phone tree. JUST ANSWER THE DAMN PHONE
JF
Jared Free
Dec 1, 2025
1.0
Apparently they don't accept FedEx at the FedEx drop off... Told me to come back in an hour and when I did they still weren't taking packages
Frequently Asked Questions About FedEx Office Print & Ship Center
What services can I find at FedEx Office Print & Ship Center in Austin?
FedEx Office Print & Ship Center in Austin offers printing, shipping, copying, digital printing, fax services, passport photos, online notary, lamination, binding, and computer rental services.
What are the FedEx Office Print & Ship Center's operating hours?
The center is open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Where is FedEx Office Print & Ship Center located?
It is located at 327 Congress Ave, Suite 100, Austin, TX 78701, USA.
Which payment methods does FedEx Office Print & Ship Center accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I use FedEx Online Print services to upload and pick up documents conveniently?
Yes, you can upload documents through FedEx Office Print Online to have your prints ready for convenient pickup or delivery.
Does FedEx Office Print & Ship Center provide services for business marketing materials?
Yes, they produce business cards, flyers, brochures, sell sheets, manuals, booklets, newsletters, banners, and more to support business marketing needs.
Is there public transportation available near FedEx Office on Congress Ave?
Yes, the Capital Metro-Congress 4th bus station is nearby, providing easy public transit access to the FedEx Office location.
Are there places to eat near FedEx Office at 327 Congress Ave?
Yes, you can visit Annie's Café & Bar, Swift’s Attic gastropub, Elephant Room jazz bar, or sushi restaurants like Sushi Junai Omakase nearby.
What professional services are located near FedEx Office Print & Ship Center in Austin?
Nearby professional service providers include Vianovo (public relations), Accenture (professional services), Winstead Consulting Group (business consulting), and legal offices like Todd A Wilson and Stuart Pastor.
Does FedEx Office offer any coupons or deals?
Yes, FedEx Office provides coupons, offers, and deals which you can access through their official coupons page or via their FedEx app.