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FedEx Office in Austin, TX provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
Hours
Reviews
3.5
132 reviews
5 stars
72
4 stars
8
3 stars
6
2 stars
6
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.
Inconsistency
Several reviews highlighted inconsistent service experiences, with some customers reporting excellent service while others faced rudeness and unhelpfulness.
Efficiency
Customers appreciated the quick turnaround times for printing and shipping services, although some experienced delays and issues with their orders.
Technology Issues
Multiple reviews mentioned problems with the technology and equipment, leading to frustrations during printing and shipping processes.
Management Concerns
There were complaints regarding the management's handling of customer issues, with some customers feeling dismissed or poorly treated.
- AWAdam WNov 15, 20252.0I went in there just to send a return. I waiting in line very long and when I got to the front the person helping me started helping the person next in line? I was just waiting for the receipt. They helped a few people before I said "hey ... could I just get the receipt?" and they said "hold on" and kept helping the people after me in line. After four more people they started working on a big order where they had to print a lot of things and put them on boxes while I was just standing there, all they had to do was hand me a receipt. I said "Hey ..." one more time and they ignored me so I took my package and walked to a different location down the street it took less that 5 minutes.
- JRJamal RizkiNov 10, 20252.0Terrible service, took 20mins to print a single piece of paper
- EBErinn BoneOct 30, 20255.0Robert did a great job helping me with my signs today! Great customer service
- JSJoshua StoneSep 26, 20251.0Could NOT wait to get me out of there 😂 God forbid these people work a second after 7pm when I’m trying to get something printed off. I explained to them twice what I was doing and then the manager proceeded to explain how long the email takes to come in as if waiting 5-10 minutes for an email to come in was too long for her. Disappointing.
- ABAlicia BirdwellSep 14, 20255.0Scott and his team always go above and beyond with our printing needs. They greet me by name every time I walk in, which makes the experience so personal and welcoming. They’re friendly, knowledgeable, and always willing to guide me through the areas of graphics and printing I’m not familiar with. Their customer service and attention to detail make all the difference — highly recommend and THANK YOU!
Frequently Asked Questions About FedEx Office Print & Ship Center
What services can I find at FedEx Office Print & Ship Center in Austin?
FedEx Office Print & Ship Center in Austin offers printing, shipping, copying, digital printing, fax services, passport photos, online notary, lamination, binding, and computer rental services.
What are the FedEx Office Print & Ship Center's operating hours?
The center is open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Where is FedEx Office Print & Ship Center located?
It is located at 327 Congress Ave, Suite 100, Austin, TX 78701, USA.
Which payment methods does FedEx Office Print & Ship Center accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I use FedEx Online Print services to upload and pick up documents conveniently?
Yes, you can upload documents through FedEx Office Print Online to have your prints ready for convenient pickup or delivery.
Does FedEx Office Print & Ship Center provide services for business marketing materials?
Yes, they produce business cards, flyers, brochures, sell sheets, manuals, booklets, newsletters, banners, and more to support business marketing needs.
Is there public transportation available near FedEx Office on Congress Ave?
Yes, the Capital Metro-Congress 4th bus station is nearby, providing easy public transit access to the FedEx Office location.
Are there places to eat near FedEx Office at 327 Congress Ave?
Yes, you can visit Annie's Café & Bar, Swift’s Attic gastropub, Elephant Room jazz bar, or sushi restaurants like Sushi Junai Omakase nearby.
What professional services are located near FedEx Office Print & Ship Center in Austin?
Nearby professional service providers include Vianovo (public relations), Accenture (professional services), Winstead Consulting Group (business consulting), and legal offices like Todd A Wilson and Stuart Pastor.
Does FedEx Office offer any coupons or deals?
Yes, FedEx Office provides coupons, offers, and deals which you can access through their official coupons page or via their FedEx app.