FedEx Office in Austin, TX provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Feedback on customer service is mixed, with some employees praised for their helpfulness and patience, while others are criticized for rudeness and incompetence.
Staff Competence
Several reviews highlight the competence and helpfulness of specific staff members, while others report experiences with unhelpful or uninformed employees.
Service Efficiency
Customers frequently mention long wait times and inefficiencies in service, particularly with printing and shipping processes.
Location Issues
The location is noted for having a small parking lot and difficult access, which adds to customer frustration.
Mixed Experiences
Overall, experiences vary widely, with some customers expressing satisfaction and others vowing to avoid the location due to poor service.
CB
Cyrus Buhariwalla
4 days ago
5.0
The assistant manager Melissa went above and beyond helping fix a broken package. The service was great and extremely helpful. Thank you Melissa!
AW
Alyssa Taylor Wendt
Oct 27, 2025
1.0
Wow. Terrible customer service and honestly just not very sharp. A very simple mailing tool 45 minutes. Painful. Avoid this location.
CW
Charlie Wasia
Oct 20, 2025
5.0
Jared was extremely patient and helpful with getting me all the information and documentation I needed for my passport. Very informative guy and easy to work with.
JS
J Suva
Sep 25, 2025
5.0
Fast and knowledgeable service. Great employees.
KG
Kendall Gerber
Sep 5, 2025
5.0
Melissa was a dream with work with and truly saved the day when we had a last minute event printing need.
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Austin offer?
It provides printing, shipping, copying, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, binding, and online printing pickup or delivery.
Where is FedEx Office Print & Ship Center located?
It is located at 600 E Ben White Blvd, Austin, TX 78704, USA.
What are the operating hours of FedEx Office Print & Ship Center in Austin?
Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What payment methods does FedEx Office Print & Ship Center accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can customers pick up their printed orders in-store?
Yes, the location offers in-store pickup and in-store shopping options.
How can I contact FedEx Office Print & Ship Center in Austin?
You can call them at +1 512-383-0348 or email usa1778@fedex.com.
Are there any nearby food options to FedEx Office Print & Ship Center?
Yes, Jersey Mike's Subs and JuiceLand, a smoothie and vegetarian restaurant, are nearby for quick meals before or after your visit.
What nearby stores could be convenient for mobile phone services when visiting FedEx Office?
The Cricket Wireless Authorized Retailer and Sprint Store are nearby if you need mobile phone or telecommunications services.
Are there any nearby practical services close to FedEx Office Print & Ship Center?
Yes, Wells Fargo bank and a Coinhub Bitcoin ATM are nearby for financial needs, and Minute Key offers key and locksmith services close by.
Does FedEx Office Print & Ship Center offer passport photo services and visa assistance?
Yes, they provide passport photo services and have RushMyPassport within the location for visa and travel assistance.