Business Details
About
Shipping ServiceCopy ShopOffice Supply StoreSign ShopBanner StorePackaging Supply StorePhoto LabFax ServiceComputer RentalVisa and Passport OfficeFedEx Office
FedEx Office in Austin, TX provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
Hours
Reviews
3.1
181 reviews
5 stars
79
4 stars
16
3 stars
8
2 stars
9
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for rudeness and lack of assistance.
Staff Performance
Certain staff members, like Amy and Anita, were highlighted for their exceptional service, while others, such as Amanda and Mari, were noted for unprofessional behavior.
Efficiency
Many customers appreciated the quick service and efficiency at this location, although there were instances of delays and poor communication.
Product Quality
Customers expressed satisfaction with the quality of printed products, but there were complaints about issues with specific services like passport photos.
- PJPamela Johnson4 days ago1.0Broken self service machines going on for at least 6 months causing lines. Fax service not working at all wait wait wait and the *error *error *error. Finally employee Traveon needs to brush up on his customer service. This guy does not smile ever at customers, all attitude. Acts like helping is a big pain in the butt. At the same time, when its slow, he's not checking to see if stations have pens, staples, de nada! If you can't greet customers with a smile you need to get out of customer service. Finally, he once gave me a really hard time on how I wrapped a return to Samsung of a laptop. I boxed it according to manufacturer's specs but apparently Traveon hassled me (apparently wanted me to buy one of FedEx's $27.00 boxes). Thank goodness the driver was there an said he would take it. This is now the ghetto of FedEx's. Some employees are very good and some very bad.
- RTRaj TummalaDec 24, 20255.0Had a very customer centric experience with Micheal at this store. He was very thorough and patient in explaining different options available for us to get a digital print for one of our sacred religious picture for our prayer room. My wife was very satisfied with the end product. We will revisit this store for our future needs - esp. with Micheal being there. They do need more folks like him.
- KJKristi JarvisDec 18, 20255.0This FedEx shop is wonderful! The people that work there work so hard and always produce an excellent product for me!
- TKTim KuhlDec 10, 20255.0Other reviews here aren’t that favorable. I only spent about 12 minutes inside. But four out of four staff were all proactive, communicative, helpful, polite, and were covering for each other as they finished tasks. I’m not sure what else would be better for a shipping business. They did great work.
- SBSara B.Dec 4, 20255.0TAM is amazing! She helped me figure out how to print out a large scale sewing pattern. She’s invaluable and I hope she stays at this location for a long time!!
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Austin offer?
The center offers printing and shipping expertise including FedEx shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, and binding.
What types of printing products can I get at FedEx Office Print & Ship Center in Austin?
You can get business cards, flyers, brochures, sell sheets, manuals, booklets, newsletters, photo printing, yard signs, metal and plastic signs, banners, posters, specialty prints, canvas prints, lettering and decals, vehicle magnets, cards, and calendars.
What are the business hours of FedEx Office Print & Ship Center in Austin?
The center is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What payment methods are accepted at FedEx Office Print & Ship Center in Austin?
They accept American Express, cash, check, Discover, MasterCard, and Visa.
How can I contact FedEx Office Print & Ship Center in Austin?
You can call them at +1 512-331-0800 or email usa0371@fedex.com for inquiries.
Are there any nearby restaurants to FedEx Office Print & Ship Center in Austin where I can grab a meal?
Yes, nearby you can find Juicy Claws Restaurant (Asian/Chinese cuisine), The Halal Gurus (Indian cuisine), Vazquez Restaurant #3 (Tex-Mex and Latin American), Church's Texas Chicken (fast food), and Jason's Deli (sandwiches and deli).
Where can I find nearby beauty and spa services near FedEx Office in Austin?
Nearby beauty and spa options include Emerald Nails Spa Austin, MJ Nails & Spa, and Q Nails for nail and spa treatments.
What entertainment options are available near FedEx Office Print & Ship Center in Austin?
You can visit the Southwest Theaters Lake Creek 7 and Film Desi Theaters cinemas nearby for movies and entertainment.
Does FedEx Office Print & Ship Center offer online printing and app services?
Yes, you can upload documents for printing online via FedEx Office Print Online, and they have mobile apps available on iOS and Android for convenient printing and shipping.
Is there any nearby fitness or wellness facilities near FedEx Office Print & Ship Center in Austin?
Yes, Planet Fitness gym and Massage Pro at Lake Creek massage service are nearby for fitness and wellness needs.