Business Details
About
Shipping ServiceCopy ShopOffice Supply StoreSign ShopBanner StorePackaging Supply StorePhoto LabFax ServiceComputer RentalVisa and Passport Office
FedEx Office in Austin, TX provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
FedEx Office Print & Ship Center
6406 N Interstate 35, Austin, TX
78752, United States
Hours
Reviews
2.9
156 reviews
5 stars
63
4 stars
10
3 stars
6
2 stars
9
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and dismissive.
Staff Performance
While some employees received praise for their helpfulness and professionalism, others were criticized for being lazy and unresponsive.
Efficiency Issues
Customers frequently reported long wait times and inefficiencies in service, particularly during busy periods.
Mixed Experiences
Some customers had positive experiences with specific staff members, while others had consistently negative interactions, indicating a lack of uniformity in service quality.
Delivery Problems
Several reviews mentioned issues with package delivery, including lost items and delays, leading to frustration with the overall service.
- EMEmily MastOct 31, 20251.0Rude staff. There’s a sign that says Pack plus and then a Desk that says Print. There’s a long line behind Pack but I’m picking up prints. When I walk up to the Print desk the MANAGER addresses by saying there’s a line over there with customers ahead of you. Thanks, captain obvious. The question I planned to ask was are their two lines (because there’s sign clearing saying form one line. Etc.) but he was chose to speak to me like I was a child. Do better.
- MTMarissa TomkoOct 26, 20251.0The most inefficient, incompetent, apathetic employees I could imagine. I walked out without shipping my item.
- CSChris SaldañaAug 22, 20251.0Avoid this place if Dominic is the manager on duty. He has zero regard for customer service, and let his employees do all the work, while there is a line, that continues to build with customers. He lacks professionalism, and empathy towards customers needs. He'd rather see a line grow of customers, act busy behind his computer, then step in and help. This place was my go to for all business needs, but lately it's losing its appeal to assist customers.
- MDMinh DAug 19, 20251.0This is not specific to this location but to Fedex service delivery in general. Shipment is always late, their customer service line never works (impossible to get useful info or talk to a person) and delivery is delayed for many days and delivery person intentionally skipped your stop with wrongful reason: person is not home/business is closed. Terrible to deal with and I will always choose UPS or USPS instead!!
- MHMircel HarperAug 16, 20251.0It was not 6pm and I had to return the router for the internet company. The guy saw me running towards the door and said no, he closed. That is rude! Close at 6pm like it says. Not before that!
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Austin offer?
FedEx Office Print & Ship Center in Austin provides printing, shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, and binding.
Where is the FedEx Office Print & Ship Center located?
It is located at 6406 N Interstate 35, Suite 1210, Austin, TX 78752, United States.
What are the operating hours of FedEx Office Print & Ship Center in Austin?
From Monday to Friday, it is open from 8 AM to 7 PM. On Saturday, it operates from 9 AM to 6 PM, and on Sunday from 12 PM to 6 PM.
What payment methods are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I ship FedEx packages and use printing services at the same location?
Yes, this FedEx Office provides FedEx shipping services alongside printing and copying expertise.
Does FedEx Office Print & Ship Center offer online printing options?
Yes, customers can upload documents online with FedEx Office Print Online for pick-up or delivery of flyers, brochures, presentations, banners, or signs.
Are there any nearby places where I can grab food before or after visiting FedEx Office?
Yes, nearby restaurants such as VIVO, The Boiling Crab, and Boozy Scoop Ice Cream offer great dining options to enjoy before or after your FedEx visit.
How can nearby transit or facilities like Huntington Learning Center help when visiting FedEx Office?
Visitors can coordinate visits for tutoring or test prep at Huntington Learning Center nearby, making it convenient to combine errands or appointments with your FedEx Office trip.
Are there any nearby salons or beauty centers near FedEx Office Print & Ship Center?
Yes, beauty and hair salons such as Beaux Studio Salon, GEMPIRE Holistic Hair Company, and Ovations by Vicki Lynn are located nearby, convenient for combining your printing or shipping needs with personal care.
What branding or technology partners does FedEx Office Print & Ship Center utilize?
FedEx Office works with brands like Kinko's Copies, FedEx Express, AT&T Wi-Fi, Sony PictureStation, Microsoft Office 2010 Professional, and Adobe CS3 Suite for their services.