Business Details
About
Shipping ServiceLogistics ServiceMailing ServiceCourier ServiceDHL USA
The DHL Express Service Point at Parkline Shopping Center in Austin offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally. For more information and DHL Promo Codes to help you save on every shipment, visit our store today.
Location
Hours
Reviews
4.9
256 reviews
5 stars
245
4 stars
4
3 stars1
2 stars1
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Hanson and Ivania, for their exceptional service, friendliness, and willingness to go above and beyond to assist.
Efficiency
Many reviews highlighted the quick and efficient service provided, with several customers noting that their shipping processes were handled swiftly and without hassle.
Accessibility
Some customers expressed frustration with the business hours, mentioning instances of the location being closed during listed hours, which affected their ability to access services.
Overall Experience
The majority of customers reported positive experiences, with many stating they would return for future shipping needs and recommending the location to others.
- CCcocoJan 3, 20265.0thank you carrie for your attention to detail and friendly service!
- DJDan JacksonDec 29, 20251.0Not much use if it's closed at midday on a Monday
- GDGiovanni DiPrimaNov 19, 20251.0Closed during business hours listed with no indication as to when they open back up. No answer on phone
- AMAlba MejoradoNov 13, 20255.0DHL provided excellent customer service throughout my delivery experience. The staff were friendly, responsive, and kept me updated every step of the way. My package arrived safely to its destination in Spain. They care about their customers and go the extra mile to make sure everything goes smoothly. Highly recommend! Thanks, Hanson!
- VJVivian JuanNov 10, 20255.0Had a great experience shipping with DHL! Hanson was friendly, knowledgeable, and made the whole process quick and easy. He also followed up to make sure everything went smoothly, truly excellent service!
Frequently Asked Questions About DHL Express Service Point Austin
What services does DHL Express Service Point Austin offer?
DHL Express Service Point Austin offers international shipping, next day shipping, and delivery services for personal or business needs, including shipping luggage, passports, and packages of any size domestically and internationally.
Where is DHL Express Service Point Austin located?
It is located at 11301 Lakeline Blvd, Austin, TX 78717, United States, inside the Parkline Shopping Center.
What are the operating hours of DHL Express Service Point Austin?
The service point is open Monday to Friday from 10:00 AM to 7:00 PM, and on Saturday from 10:00 AM to 4:00 PM. It is closed on Sundays. On November 1, 2025, it will operate from 10:00 AM to 1:00 PM.
Can I get delivery services from DHL Express Service Point Austin?
Yes, DHL Express Service Point Austin provides delivery services as part of their pickup and delivery services offerings.
What payment options are accepted at DHL Express Service Point Austin?
They accept American Express, Apple Pay, Check, Discover, Mastercard, and Visa for payments.
Is there a mobile app available for DHL shipping services?
Yes, DHL has mobile apps available for both Android (https://play.google.com/store/apps/details?id=com.dhl.exp.dhlmobile) and iOS (https://apps.apple.com/app/id1426463073) platforms to facilitate shipping.
How can I contact DHL Express Service Point Austin by phone or email?
You can contact them by phone at +1 512-415-4086 or email at USRETAIL018@dhl.com.
What popular dining options are near DHL Express Service Point Austin?
Near DHL Express Service Point Austin, you can find dining options like 85°C Bakery Cafe, Banh Mi Galang (Vietnamese restaurant), Kobako Katsu (Korean and Japanese cuisine), Momo Sushi, Market Eatery (Asian and Korean restaurant), Mix Korean Inspired Street Food, Beard Papa's bakery and dessert shop, and bb.q Chicken Austin Cedar Park.
Are there any retail stores close to DHL Express Service Point Austin?
Yes, nearby retail stores include Bed Bath & Beyond and Half Price Books, offering a range of household items and books respectively.
What nearby services could I use when visiting DHL Express Service Point Austin?
In addition to DHL, there are services like the USCIS Application Support Center for government-related needs and Mojo Spa Massage for relaxation and massage services located nearby.