Business Details
About
Shipping ServiceLogistics ServiceMailing ServiceCourier ServiceDHL USA
The DHL Express Service Point at Shops at Arbor Walks in Austin offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally. For more information and DHL Promo Codes to help you save on every shipment, visit our store today.
Details
- Wheelchair accessible entranceAvailable
Location
DHL Express Service Point Austin
10515 N Mopac ExpressWay, Austin, TX
78759, United States
Hours
Reviews
4.7
243 reviews
5 stars
220
4 stars3
3 stars0
2 stars2
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Alwyn, Daniel, Nancy, and Jasmine.
Operational Issues
Several reviews highlighted problems with the store's hours, including instances of being closed during posted hours and staff taking breaks without notice.
International Shipping
Customers appreciated the assistance provided for international shipments, noting the staff's thoroughness in ensuring all requirements were met.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences with specific staff members, indicating inconsistency in service quality.
- BTBen Tsao5 days ago5.0Hanson helped me today in sending a package internationally. He was very helpful and professional. Would use Dhl again.
- DRDanny RendonJan 5, 20265.0Great experience Sarah and Honsen were awesome. Really appreciate
- KHKate HenryJan 4, 20265.0Great location! Very helpful staff. Special shoutout to Hanson who has made international commercial shipping a breeze every time.
- SJsubi JimenezJan 2, 20265.0This was my second time shipping with DHL Express, and once again Hanson made the whole process incredibly smooth. I came back because of the great service I received the first time, and I'm happy to say nothing has changed - Hanson is just as friendly, professional, and efficient as before.
- HJHeather JacobsDec 31, 20251.0Closed w/o holiday hours that state they will be closed NYE. Unreachable by phone and the lady from DHL was incredibly unhelpful.
Frequently Asked Questions About DHL Express Service Point Austin
What services does DHL Express Service Point Austin at Shops at Arbor Walks offer?
They offer international and next day shipping and delivery services for personal and business needs.
What are the opening hours of DHL Express Service Point Austin?
Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 3:00 PM, and closed on Sundays.
Where is DHL Express Service Point Austin located?
It is located at 10515 N Mopac ExpressWay, Shops at Arbor Walk, Austin, TX 78759, USA.
Does DHL Express Service Point Austin provide delivery services?
Yes, delivery services are available.
What payment options are accepted at DHL Express Service Point Austin?
They accept American Express, Apple Pay, Check, Discover, Mastercard, and Visa.
Is DHL Express Service Point Austin wheelchair accessible?
Yes, it has a wheelchair accessible entrance.
How can I contact DHL Express Service Point Austin via email and phone?
You can email USRetail015@dhl.com or call +1 512-450-8547.
Are there any nearby places to visit around DHL Express Service Point Austin at Shops at Arbor Walks?
Yes, nearby you can visit LifeWay Christian Store for religious items, Bella Vita Ice Cream for desserts, and Sport Clips Haircuts for haircuts and barber services.
Can I grab a meal or snack near DHL Express Service Point Austin?
Yes, nearby places include Southside Market & Barbeque for barbeque cuisine and Mighty Fine for burgers, fries, and shakes.
What beauty and wellness services are available near DHL Express Service Point Austin?
Nearby options include Massage Envy - Arbor Walk for massages and skin care, and Wynn Nails & Spa for spa services.