Business Details
About
Shipping ServiceLogistics ServiceMailing ServiceCourier Service
The DHL Express Service Point at Shops at Arbor Walks in Austin offers international shipping services and next day shipping and delivery for your personal or business needs. With a staff of shipping experts and a variety of day and time-definite shipping services, easily ship luggage, passports, or packages of any size to destinations across the U.S. or internationally. For more information and DHL Promo Codes to help you save on every shipment, visit our store today.
Details
- Wheelchair accessible entranceAvailable
Location
DHL Express Service Point Austin
10515 N Mopac ExpressWay, Austin, TX
78759, United States
Hours
Reviews
4.7
233 reviews
5 stars
213
4 stars3
3 stars0
2 stars2
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like Nancy, Jasmine, and Gio.
Efficiency
Many reviews highlighted the quick and efficient service provided, especially for international shipping, making the process easy and stress-free.
Location Issues
Several customers reported problems with the store's opening hours, noting that it was often closed or delayed, leading to frustration.
Competitive Pricing
Customers appreciated the competitive rates for shipping, particularly for international packages, often noting significant savings compared to other carriers.
Mixed Experiences
While most feedback was positive, there were a few negative experiences regarding service reliability and staff professionalism.
- PPPatty Reyes Una Flor y Sus PoesiasNov 11, 20255.0Alwyn has great customer service and excellent patience on going over board in assisting me with the packing so informative. Daniel was also amazing and excellent customer services .
- SSSebastianNov 8, 20252.0Dude giving attitude cause he had to do his job. He instantly told me he was on lunch awkwardly when I entered store. Yeah I haven't eaten lunch by that point either. How about locking the door on your lunch break? I had a select window available to pick up my package. How about having a second worker to swAp with while one is on lunch break. Because now I gotta deal with a worker giving me attitude because I'm here to pick up a package when the door is unlocked. Also gave me attitude and a full body sigh since my front camera was broken requiring him to do EVEN MORE of his job. He then had to use HIS code scanner to scan my package and the code on the desk so I can sign for the package. Then the icing on the cake was watching the same guys face when another customer walked in, presumably requiring him to DO HIS JOB. Unpleasant experience and I would suggest just using a different location for your packages.
- BBBrenda Lisette Vargas BarónNov 5, 20255.0Alwyn Daniel at DHL is all about great customer service! He was very helpful and friendly. Highly recommend this DHL location!
- AAAngelaOct 30, 20255.0Daniel and Alwyn were incredibly helpful, thorough, and friendly when assisting with my international shipment. Sending packages internationally can be stressful with all the required forms, and mistakes can be costly if your shipment gets returned. They made sure everything was done correctly and took the time to walk me through the process. Highly recommend!
- STStephanie TruongOct 23, 20255.0I needed to send some documents to Mexico and chose to ship via DHL at the request of my Attorneys in Mexico. I went to the location in Arbor Walk and the guys were very friendly, knowledgeable and helpful. They were quick which I appreciated! I even got a discount! Much better experience than I recently had at FedEx. Highly recommend.
Frequently Asked Questions About DHL Express Service Point Austin
What services does DHL Express Service Point Austin at Shops at Arbor Walks offer?
They offer international and next day shipping and delivery services for personal and business needs.
What are the opening hours of DHL Express Service Point Austin?
Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 3:00 PM, and closed on Sundays.
Where is DHL Express Service Point Austin located?
It is located at 10515 N Mopac ExpressWay, Shops at Arbor Walk, Austin, TX 78759, USA.
Does DHL Express Service Point Austin provide delivery services?
Yes, delivery services are available.
What payment options are accepted at DHL Express Service Point Austin?
They accept American Express, Apple Pay, Check, Discover, Mastercard, and Visa.
Is DHL Express Service Point Austin wheelchair accessible?
Yes, it has a wheelchair accessible entrance.
How can I contact DHL Express Service Point Austin via email and phone?
You can email USRetail015@dhl.com or call +1 512-450-8547.
Are there any nearby places to visit around DHL Express Service Point Austin at Shops at Arbor Walks?
Yes, nearby you can visit LifeWay Christian Store for religious items, Bella Vita Ice Cream for desserts, and Sport Clips Haircuts for haircuts and barber services.
Can I grab a meal or snack near DHL Express Service Point Austin?
Yes, nearby places include Southside Market & Barbeque for barbeque cuisine and Mighty Fine for burgers, fries, and shakes.
What beauty and wellness services are available near DHL Express Service Point Austin?
Nearby options include Massage Envy - Arbor Walk for massages and skin care, and Wynn Nails & Spa for spa services.