Business Details
About
Logistics Service
AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world. For over 45 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, energy, high-tech, home delivery, life sciences, marine and more. In more than 150 worldwide locations across Asia, Europe, the Middle East and North America, AIT’s subject matter experts apply scalable, user-friendly technology to customize end-to-end deliveries via sea, air, road and rail—on time and on budget.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
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7
- BHBay Ha4 days ago1.0Terrible company, poor communication, couldn't be worse.
- KFkimberly figueraSep 2, 20251.0For delivery drivers, it's bad to come here for any pickup or drop-off service. The people who work here simply don't care. They just leave you waiting and do nothing. If you come here, charge more or don't come because you will waste your time.
- AMAustin marckDec 17, 20242.0Delivery dude was super nice, tried his best. AIT doesn't look at their email, answer calls, and does not care if you 'confirm' shipment.
- GAgregory alfonzoAug 30, 20241.0How frustrating. This company stole my 75 inch TV. They marked it as delivered and I didn't get anything. And they don't want to take responsibility for this incident.
- BFBailey FredlundMay 22, 20241.0Window was 9am to 1pm. Company didnt answer the phone after 5pm. They got here at 820pm and gave me 10 minutes notice. Guy tried to tell me I only needed to sign my name. When I tried to write that the box was damaged a bit, he grabbed the paper from my hand and wouldnt give it back. I wasn't rude to begin with, during, or after this interaction. Strange experience. If the company overbooked him for the day then I get it, but he still didn't need to be aggressive about it. The tv wasn't damaged so I'm glad noting the box damage didn't matter anyway. Hope yall have a better experience if you're forced to deal with them.
Frequently Asked Questions About AIT Worldwide Logistics
Do you have any other locations in North America?
Yes. AIT’s expanding global presence includes dozens of locations across North America, as well as Asia and Europe.
Do you offer international shipping?
Yes. AIT is a global freight forwarding company with decades of experience handling shipments to all areas of the world. We also offer customs clearance support, including our in-house, licensed customs brokerage team.
Are you a certified freight forwarder?
Yes. Across AIT’s many global locations, we have dozens of certifications from multiple organizations, countries, and municipalities, including authorized economic operator status, good distribution practices certification, and many more.
Can you ship my specific item (i.e., what cargo types does AIT NOT accept)?
AIT’s logistics professionals are experienced with shipping all types of cargo, from temperature-controlled items such as food and pharmaceuticals to oversized and heavy freight to hazardous materials, including batteries, chemicals, and nuclear waste. For a list of items we do not ship, contact our office for commodity details.
Can I drop off an item for return at your facility?
No. AIT facilities are not consumer parcel drop-off locations. Please contact your seller/shipper to arrange for returns.
What services does AIT Worldwide Logistics offer in Austin, Texas?
AIT Worldwide Logistics offers freight forwarding, air freight, ground distribution, sea freight, import, export, customs clearance, warehousing, and intermodal services.
What are the operating hours for AIT Worldwide Logistics in Austin?
The Austin location is open Monday through Friday from 7:00 AM to 7:00 PM and is closed on Saturdays and Sundays.
Is AIT Worldwide Logistics certified as a freight forwarder?
Yes, AIT holds multiple certifications including authorized economic operator status and good distribution practices certification among others.
Does AIT Worldwide Logistics handle international shipping and customs clearance?
Yes, AIT specializes in global freight forwarding and offers customs clearance support through their in-house licensed customs brokerage team.
Can customers drop off items for return at the Austin AIT facility?
No, the Austin facility is not a consumer parcel drop-off location. Customers should contact their seller or shipper to arrange returns.
Where is AIT Worldwide Logistics located in Austin?
The Austin office is located at 1100 E Howard Lane, Suite 500, Austin, TX 78753, USA.
Does AIT Worldwide Logistics provide wheelchair access at their Austin location?
Yes, the Austin location has wheelchair accessible entrance and parking available.
What nearby industrial equipment companies are close to AIT Worldwide Logistics in Austin?
Nearby industrial equipment companies include Harrington Industrial Plastics, Busch Vacuum Solutions, and LOT Vacuum America, which may be useful for customers seeking related services or equipment.
Are there any nearby shipping and freight services close to AIT Worldwide Logistics?
Yes, nearby freight and cargo service providers include LSO, Intelligent Logistics, and Spur Freight, which might assist customers with additional shipping or transportation needs.
What local amenities near AIT Worldwide Logistics could customers visit?
Customers visiting AIT can enjoy nearby places such as Northtown Park for outdoor relaxation, Donut Empire for coffee and pastries, and Krystal Taqueria for Mexican cuisine before or after their visit.