DHL Express Service Point

Reviews

• SC

  Sunny Chiu

  Jan 28, 2026
  5.0
  Vey close to airport. Very friendly service overall to explain the differences in between the shipping options! Nice one to get things done efficiently. Shipping before taking a flight, this is a good service office to get things done!
• AL

  Anusha Lankela

  Jan 6, 2026
  1.0
  DHL marked my package as “delivered,” but it was delivered to the wrong location and I never received it. I opened a case and still have no real response or resolution. This was time-sensitive for an event at my home, and DHL’s lack of accountability has been extremely frustrating. I do not recommend using DHL if your delivery actually matters.
• GU

  Gavin Upton

  Nov 24, 2025
  1.0
  If I could rate lower than a 1 star I would. Driver drove by my house without delivering my product. Spent the next 2 hours on 6 separate phone calls being bounced around with each person claiming it “wasn’t their department”. Refused to give me a number for corporate. Googled the corporate number and called them, got nothing but attitude from the gentleman I spoke to who refused to help my case. Then got transferred to a gentleman who told me there was a mix up with the address and my package was in Australia AFTER I had paid the tariffs requested by dhl for my package to be imported to America 2 days prior. Whole system is a joke. Keep getting given the runaround and nobody is willing to take responsibility or help deal with tracking down the package
• CM

  Canine Mastery

  Nov 19, 2021
  1.0
  The only reason I’m giving one star is because I have to give something. Zero stars isn’t an option. My package has been delayed for days. I’ve been repeatedly told that it would be delivered same day or next day and it hasn’t. I made sure delivery instructions allowed for no signature and said to leave the package at our gate, and instead of doing that I received a message that the delivery was attempted but no one was home. . . Which is a blatant lie because I have security cameras, so no delivery was ever attempted AND I was also home all day as well. I have been lied to by staff saying the driver was contacted and delivery would be made that same day by 5 pm. I was also told I would receive a call back from a supervisor which I haven’t received. The representatives hang up on you and lie to you to just get you off the phone and don’t even attempt to resolve the issue. DHL has some of the worst customer service I have ever experienced in my life.

Frequently Asked Questions About DHL Express Service Point