Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1975 Ballpark Way to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.6
190 reviews
5 stars
60
4 stars
14
3 stars
6
2 stars
7
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; some customers praised friendly and helpful employees like Brenda, while others reported rude and unhelpful interactions.
Efficiency
Many customers experienced long wait times and slow service, often citing understaffing as a major issue.
Package Handling
Numerous complaints about lost or misdelivered packages, with customers expressing frustration over the handling of their mail.
Staffing Issues
Consistent reports of being under-staffed, leading to long lines and inadequate service during busy times.
Mixed Experiences
While some customers had positive experiences, many others reported significant dissatisfaction with the overall service.
- JTJaibel Torres3 days ago1.0I'm very upset. I've been looking for my mail since February because my mailbox is broken. Now they tell me my mail isn't there, that my mailbox is working fine. Surprise! I get home and the mailbox is still broken and they haven't delivered my mail.
- RSRussell StGeorgeNov 10, 20255.0After sending hundreds of packages through this post office and getting help from their staff, I have had almost no issues or late deliveries. It is a large facility with a lot of volume.
- SRS RNov 3, 20251.0Postal worker lied. Friend mailed me an xbox via usps. I get an alert saying an attempt was made. Raced to the second mailboxes and asked where was my package. He said there was an alert to return it to the post office. Don't be a mail carrier if you dont want to carry mail.
- DBDraven BluesummersOct 28, 20251.0rude. slow. incompetent. i wish i didn't live by this post office. i was given a pink slip for a package. i go to get package. they cannot give me my package. the incompetent post office forgot to write my name on the slip . after 15 minutes of trying to explain i am draven. they tell me i must prove i live at that location. i will not be ordering any more packages that travel through the post office ever again. why is this place open.
- APAnon PlusOct 10, 20255.0Staff was friendly, experienced, and caring. Very helpful when calling in to ask about package pickup and very helpful on site when getting things mailed and picked up.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 1975 Ballpark Way?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this post office?
Yes, this location accepts first-time passport applications and can take passport photos by appointment.
Do I need to schedule an appointment for passport services at this USPS location?
Yes, most passport services require scheduling an appointment online, though limited walk-in hours are offered at select locations.
What are the operating hours of this United States Postal Service branch?
Monday through Friday from 8:30 AM to 5:30 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sunday.
How can I reserve a PO Box at this USPS location?
You can search and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm and complete the setup in person.
Are PO Boxes accessible after regular business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with this specific post office.
What is the cost for a passport photo at this United States Postal Service?
The fee for a passport photo is currently $15 at USPS locations.
How can nearby legal services like All Rise Legal Process Service complement my visit to the USPS?
If you need legal document services, you can visit All Rise Legal Process Service nearby for legal and private investigation needs before or after handling your postal services.
Which nearby banks can I visit to handle financial transactions in conjunction with USPS money orders?
Frost Bank and BB&T Mortgage are nearby financial institutions where you can manage financial services complementary to your USPS money orders and transactions.
Are there any nearby accommodations where customers can stay when visiting the USPS at Ballpark Way?
Yes, nearby options include Bravo Apartment Living and Springfield At Ballpark Way, providing convenient accommodation close to the post office.