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Visit your local Post Office™ at 1301 E Bardin Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlight rude and unhelpful staff, with many customers expressing frustration over poor service and lack of professionalism.
Delivery Issues
Frequent complaints about misdelivered packages, delays, and failure to deliver to the door, leading to significant customer dissatisfaction.
Mixed Experiences
While some customers report positive interactions with specific staff members, the overall sentiment leans heavily towards negative experiences.
Inefficiency
Customers consistently mention long wait times, disorganization, and lack of accountability from staff regarding their issues.
MR
Markesha Robinson
4 days ago
1.0
Horrible customer service from the girl in the front. I needed my package taped, she purposely overlooked a whole tape gun right next to her while “looking for tape” stating she didn’t have any. Won’t be returning to this post office. Her demeanor and attitude was ridiculous!
AL
Andrew Lama
Dec 26, 2025
1.0
First time here and the lady with the tattoo on her neck is very rude.
SN
Scott Nelson
Dec 21, 2025
1.0
I realize you all are busy but on Sunday Dec 21 I had a experience with postal driver speeding down residential street not just 1 time but 3 times as I hollered at her to slow down. She continued to speed down the street.
DQ
David Quan
Dec 16, 2025
1.0
Be careful when buying on eBay or from any store that uses this post office.
* In 2024, I bought a necklace for over $500, and this post office claimed they sent it to me, but to the wrong address (I still have the document showing the incorrect address), and they refused to take responsibility.
* This year, 2025, I bought a cement mixer on eBay, and they also sent it to the wrong address.
(After two bank claims, they both confirmed that the seller sent it to the correct address I provided.)
==> So, after two purchases, this post office intentionally wrote the wrong address to legally steal the items.
CG
Carlos Garcia
Dec 5, 2025
1.0
This is the worst USPS office in the entire DFW area, and the reviews prove it. I came two days in the same week because they told me the supervisor was only available in the morning, yet no one bothered to check anything in the system. Today the person “helping” me turned their back on me multiple times, clearly hoping I would leave. The supervisor never showed up, and they just gave me the customer service number to get me out of the office. Terrible service, zero professionalism, and absolutely no intention to help. And this isn’t about ‘helping’ — it’s literally doing their job, the bare minimum. If they don’t like their job, they should give the opportunity to someone who is actually kind and needs it.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What products and services are available at the United States Postal Service at 1301 E Bardin Rd?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, first-time passport applications are accepted here, and passport photo services are available by appointment.
Do I need an appointment to get passport services at this Post Office?
Most passport services require an appointment scheduled through the online scheduler, though limited walk-in hours may be available.
What are the operating hours of the United States Postal Service at 1301 E Bardin Rd?
Monday through Friday from 8:30 AM to 5:30 PM; Saturdays from 8:30 AM to 1:30 PM; closed on Sundays.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online and complete setup in person, or apply directly at the Post Office with two valid IDs.
Are the PO Boxes accessible after hours?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but hours may vary by location.
Is there a fee for passport photos at this Post Office?
Yes, the current fee for a passport photo is $15.
What nearby places might I visit before or after going to the Post Office?
You can visit the nearby Savor Coffee Bar and Eatery for refreshments or check out Skybound - Simple Online Shopping for retail needs.
Are there accommodations near the Post Office for visitors?
Yes, nearby hotels include Homewood Suites by Hilton Dallas/Arlington South and Hampton Inn & Suites Dallas-Arlington-South.
Can I find locksmith services close to the Post Office?
Yes, Car Key Arlington and Justin's Locksmithing are nearby for key and lock services.