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Visit your local Post Office™ at 1301 E Bardin Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude and unhelpful staff, while a few noted positive experiences with specific employees.
Efficiency
Customers expressed frustration with long wait times and inefficient service, particularly during busy hours, leading to dissatisfaction with the overall experience.
Delivery Issues
Numerous complaints were made regarding misdelivery of packages, failure to deliver to the door, and lost mail, indicating a systemic problem with the delivery process.
Staff Attitude
Many reviews highlighted a negative attitude among staff, with reports of rudeness and lack of empathy, contributing to a poor customer experience.
Mixed Experiences
While some customers reported positive interactions and efficient service, the overall sentiment leans heavily towards dissatisfaction, particularly regarding service consistency.
LE
London Expat
Oct 16, 2025
5.0
I came here today to get my little one’s passport renewed. My documents were gathered and ready. Appointment was 11:00am. There were two people ahead of me. Antwon the service clerk got everyone in and out within 5-7 mins of each appointment. I was seen 2 mins past the hour and out within minutes. Customer service was efficient and friendly. Not sure about other folks negative experience but mine was friendly, professional and efficient.
QX
qqJaZ xd
Sep 2, 2025
5.0
Lawanda was very professional and personable definitely made the wait of the long line worth it
JE
Jennifer E
Jul 22, 2025
1.0
Passport office wants you to wait 4 weeks for an appointment even when there is noone in line that day. Rude employee
BR
BM R
Jul 12, 2025
1.0
worst customer service. I went to ask a question. about my mail and the lady at the counter (black thin lady with dreads) was very rude and impatient. she didnt even let me finish my sentence and rushed me off.
CE
Cherry E
Jul 5, 2025
3.0
Always expect a wait time when there is only one cashier working. The cashier wasn’t friendly nor did she greet me. I was able to get the tracking number I needed for my packages though.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What products and services are available at the United States Postal Service at 1301 E Bardin Rd?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, first-time passport applications are accepted here, and passport photo services are available by appointment.
Do I need an appointment to get passport services at this Post Office?
Most passport services require an appointment scheduled through the online scheduler, though limited walk-in hours may be available.
What are the operating hours of the United States Postal Service at 1301 E Bardin Rd?
Monday through Friday from 8:30 AM to 5:30 PM; Saturdays from 8:30 AM to 1:30 PM; closed on Sundays.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online and complete setup in person, or apply directly at the Post Office with two valid IDs.
Are the PO Boxes accessible after hours?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but hours may vary by location.
Is there a fee for passport photos at this Post Office?
Yes, the current fee for a passport photo is $15.
What nearby places might I visit before or after going to the Post Office?
You can visit the nearby Savor Coffee Bar and Eatery for refreshments or check out Skybound - Simple Online Shopping for retail needs.
Are there accommodations near the Post Office for visitors?
Yes, nearby hotels include Homewood Suites by Hilton Dallas/Arlington South and Hampton Inn & Suites Dallas-Arlington-South.
Can I find locksmith services close to the Post Office?
Yes, Car Key Arlington and Justin's Locksmithing are nearby for key and lock services.