Brand Certified
United States Postal Service
2.3(244 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
1009 Oakwood Ln, Arlington, TX
76012, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1009 Oakwood Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.3
244 reviews
5 stars
64
4 stars
10
3 stars
7
2 stars
6
1 star
157
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees being friendly and helpful, while others, particularly Paul, are described as rude and unprofessional.
Passport Services
Many customers reported negative experiences with passport services, including long wait times, unhelpful staff, and canceled appointments without notification.
Delivery Issues
Numerous complaints about mail delivery problems, including lost packages, incorrect deliveries, and poor communication regarding package status.
Staff Behavior
Several reviews highlighted unprofessional behavior from staff members, particularly regarding their treatment of customers, which has led to frustration and dissatisfaction.
- HJHailey JaneFeb 13, 20261.02 years ago I had an incident... I usually dont write reviews, but it still haunts my dreams. The horrific image of Paul reaching underneath the counter to reveal on blowtorch, and proceeding to scorch the poor man's package in front of a busy usps during rush hour. My therapist says I habe "PTSD" but I dont know if I believe in mental disabilities. The reason why I bring this up now is because I went back in, assuming he was fired of course, just for him to immediately eye me down. He seemed to recognize me and proceeded to scream, I couldnt quite make out was he was saying. I think hes going downhill. For his sake, please just let him go home. I ran out, dropping my box (which was fragile) but his scream shook me to the core. I just cant do this anymore. I might have to find a new therapist.
- PBPam BettsJan 27, 20265.0Every time I have gone in customer service has been great. Once I did wait in line for a long time but it was busy.
- BBB BDec 16, 20255.0I've been here a few times and have had positive experiences. The employees are friendly. The only negative thing is when a clerk said I had to get a certain amount of stamps (I think around 20) to get the regular Star USA Forever ones, and so he gave me another type because I only got 10. Another clerk I visited this week said that wasn't true. I haven't had to get passport services, which is what most of the negative reviews seem to be about.
- TATierra AndrewsNov 15, 20251.0Went in at 11:58 on a Saturday. Office closes at 12. Only needed to get a large envelope for a package. The woman working behind the counter was so rude. She only looked at me and kept repeating "We're closed", but I still had 2 minutes. If you don't have the skill set of customer service, you should have, at the minimum, home training. Be kind. You can be closed AND kind. Now I have take time and submit a review because that energy not warranted or necessary. Do better. Sad that is not representative of other experiences I've had with USPS. So it was just her to be clear.
- EBEdgar BatresNov 7, 20251.0This particular branch have no work ethics. I requested a "redelivery" mail piece, stayed home all day so I can sign. THEY JUST LEFT A NOTE ON MY DOOR stating that I wasn't home , lazy ppl people!!! I didn't go anywhere so I can get my mail and came up with this BS Then I tried to call the office several times and NO ONE ANSWERED, I GO ONLINE AND THE STUPID VIRTUAL CHAT JUST DON'T HAVE A CLUE. WHAT A DISAPPOINTMENT. YOU CAN DO BETTER YOU GOT A JOB TO DO.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 1009 Oakwood Ln offer?
This USPS location offers mailing and shipping services, money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can take passport photos by appointment.
Do I need an appointment for passport services at this location?
Most Post Offices offering passport services require appointments via the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours for the United States Postal Service at 1009 Oakwood Ln?
The Post Office is open Monday to Friday from 9:00 AM to 5:30 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I reserve a PO Box at this USPS location?
You can search, reserve, and apply for a PO Box online at https://www.usps.com/manage/po-boxes.htm, then complete the setup in person at this Post Office.
Are the PO Boxes accessible after regular lobby hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary, so check with this local Post Office for specifics.
What nearby transportation options can help me reach the United States Postal Service at 1009 Oakwood Ln?
While specific transit stations aren't listed, nearby landmarks like Polaris Commercial Financing Group and M.C.C. Automotive Group can help orient you when visiting the Post Office.
Are there any nearby places to visit before or after visiting the Post Office?
You might enjoy visiting the Randol Mill Swimming Pool or Randol Mill Park Tennis Courts for recreation, or check out local spots like Nusta's Cafe for a meal.
Can local customers combine their visit to the USPS with nearby professional services?
Yes, nearby professional services such as Polaris Commercial Financing Group for financial needs or Acosta Group, REALTORS® for real estate services are convenient to visit alongside USPS.
How can I find more information or assistance for USPS services online or via an app?
Visit the official USPS website at https://www.usps.com/postoffice or download the USPS Mobile app from Apple's App Store or Google Play for convenient access to services.
Brand Certified Facts from United States Postal Service
United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website