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United States Postal Service

2.1
(231 reviews)

Business Details

3903 Melear Dr, Arlington, TX
76015, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3903 Melear Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3903 Melear Dr, Arlington, TX
76015, United States

Hours

Reviews

2.1
231 reviews
5 stars
53
4 stars
5
3 stars
9
2 stars
10
1 star
154

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about attitudes and lack of assistance.

Package Handling

Numerous reviews mentioned lost or mishandled packages, with customers expressing frustration over delays and delivery issues.

Mixed Experiences

While some customers praised individual staff members for their helpfulness, the overall sentiment indicated a significant number of negative experiences.

Long Wait Times

Customers frequently complained about long wait times and inadequate staffing, particularly during busy hours.

Inconsistent Service

There were mixed reviews about the quality of service, with some customers having positive experiences while others faced significant issues.
  • PG
    Priscilla G
    4 days ago
    1.0
    Hate this place. Clearly they don't take their work serious or any care in peoples packages. They lost my package and delivered it to wrong unknown location. They have even once lost my sister in laws package as well and took a long while to find it.
  • WC
    Whitley Cotten
    Jan 28, 2026
    1.0
    Worst post office in Arlington. Super rude and unhelpful staff. If you need to do anything go to any other location.
  • RM
    Randall Martinez
    Dec 31, 2025
    1.0
    The post office clerk didn't scan my package so I came back to tell him and he denied not doing it and I showed him the receipt... to which he replied," oh your insured up to $50, from the post office ", and I sent a claim for my missing package, online to the post office and now they say they cannot find it and will not be reimbursing my package, because I hadn't paid insurance for my parcel.Bad, bad, bad!Beware of this location!
  • ER
    Edwina Raymond
    Dec 22, 2025
    1.0
    I rate this place so low due to Supervisor woman who act like she didn't even care my package was stolen on Dec 14th. I will tell my sellers to never ship my packages by USPS ever again. The Supervisor woman lied to me about completing a driver follow up and when asked to apologize for not following through on her word, she got an attitude and said, she was listening to me disrespect her....What??? Woman you are the one being disrespectful for not showing empathy with customers.... Somebody needs to deal with that Supervisor before alot more packages come up missing in this building....My husband never got his package for Christmas. We have a camera to prove they lied said it was delivered....SMH
  • LF
    Lynn Fugelso
    Dec 11, 2025
    1.0
    Totally unhelpful. Unless they’re making money directly right then and there from you, they are the most unhelpful people I have ever met at a post office anywhere in the world.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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