The UPS Store

3.7
194 reviews
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Business Details

4401 Little Rd, Arlington, TX
76016, United States
(817) 561-7447
https://locations.theupsstore.com/tx/arlington/4401-little-rd
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6107 in Arlington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - I-20 And Little Road.

Details

  • DeliveryNot available

Location

The UPS Store
4401 Little Rd, Arlington, TX
76016, United States

Hours

Reviews

3.7
194 reviews
5 stars
118
4 stars
12
3 stars
6
2 stars
8
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like Misty and Asia for their exceptional service.

Efficiency

While some reviews noted long wait times, many customers appreciated the quick and efficient service provided by the staff, even during busy periods.

Management Issues

Several reviews pointed out issues with management, including rudeness from the manager and lack of support for staff, which negatively impacted customer experiences.

Pricing Concerns

Customers expressed dissatisfaction with high shipping costs and additional charges, feeling that prices were not transparent or justified.

Inconsistency

There were mixed reviews regarding the acceptance of returns and packaging policies, with some customers experiencing confusion or inconsistency in service.
  • JC
    J C
    Jan 5, 2026
    1.0
    This is the rudest group of people working a job I’ve ever encountered. Every single time I go in I get horrible attitude from the main woman always there. The other employees are rarely of any help. UPS should seriously consider a training course in providing decent customer service.
  • AG
    Abby Grace
    Dec 31, 2025
    5.0
    Asia was such a great help with getting my items shipped out! Such kind and easy to talk to and ask questions. Love going to the UPS location
  • PC
    Patricia Carroll
    Dec 31, 2025
    5.0
    I've received service from this location and I must say they are super helpful.....I recommend a financial increase for each employee, they are dedicated..
  • DB
    Diane Berner
    Dec 19, 2025
    5.0
    Asia was extra helpful and patient even though they were very busy when I was there. She took the time to help me with the problem I was having finding my return information in my phone. I highly recommend this location
  • JB
    joyce baker
    Dec 13, 2025
    5.0
    I’m 77 yrs old and I was using the machine to print labels when it stopped working. A friendly female employee offered to help me with her hand scanner. As she was helping on the last package… her manager screamed at her and said that she was helping me too much and stop and help others. I told him that she helped because the label machine had stopped. He shouted again at her while she was helping the next person in line. “Don’t spend so much time helping people” as he looked at me. He was the Xmas Grinch of 2025.
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Frequently Asked Questions About The UPS Store

What services does The UPS Store #6107 in Arlington offer?

The UPS Store #6107 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.

What are the operating hours of The UPS Store #6107?

The store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and is closed on Sundays.