The UPS Store

3.6
179 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6107 in Arlington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - I-20 And Little Road.

Details

  • DeliveryNot available

Location

The UPS Store
4401 Little Rd, Arlington, TX
76016, United States

Hours

Reviews

3.6
179 reviews
5 stars
104
4 stars
12
3 stars
6
2 stars
8
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and professionalism, others, particularly management, were criticized for rudeness and unprofessional behavior.

Efficiency

Customers noted that the store is often busy with long lines, but many appreciated the staff's ability to handle the volume quickly and efficiently.

Pricing Issues

Several reviews highlighted concerns about high shipping costs and unexpected charges, leading to dissatisfaction with the pricing transparency.

Package Handling

There were multiple complaints regarding lost packages and inadequate handling of shipments, raising concerns about the reliability of the service.

Staffing Problems

Many customers mentioned that the store is often understaffed, contributing to long wait times and a chaotic environment.
  • RW
    Ramee West
    Oct 20, 2025
    1.0
    I think the customer service people that are behind the desk could take another lesson on being friendly and being professional and not being just flat out rude.
  • TR
    Tairi Rodríguez
    Oct 3, 2025
    1.0
    UPS reporta que “no me encontraba en casa” cuando siempre estuve presente. Nunca intentan la entrega y dejan solo un papel, obligando a reprogramar innecesariamente. Servicio irresponsable y nada confiable.
  • AD
    Alicia Duncan
    Sep 13, 2025
    5.0
    Amdi did an awesome job serving me for he saved me time and efficiently with his job. He’s an asset to UPS company. I thank him gratefully ⭐️⭐️⭐️⭐️⭐️
  • RR
    Rae
    Sep 10, 2025
    1.0
    I had an issue with UPS losing my package. I went in happy and with my tracking number and all info needed. The manager Mayalk P was immediately rude and raised his voice. Everyone else was super nice and helpful but the manager was terrible and didn’t resolve my issue.
  • TM
    Theresa Mahlori
    Sep 8, 2025
    1.0
    Have an incoming package delivered to this store sent my son to pick it up for me like he always do and the manager denied him the right to pick up my package!! He’s been handling this task for me since I work out of town a lot but all of the sudden they denied him—when I called the manager he started stuttering about so rule—I offered to send my Drivers licenses to him to release the package but he denied me as well!! I became infuriated because this is a medical instrument I need ti be picked up and I can’t get to the store to get it myself! I can’t believe people still act like this over a package that don’t belong to them!! I don’t have time for this type of behavior!!! I am filing a complaint against this store with the state OAG for bad business!

Frequently Asked Questions About The UPS Store

What services does The UPS Store #6107 in Arlington offer?

The UPS Store #6107 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.

What are the operating hours of The UPS Store #6107?

The store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and is closed on Sundays.