Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6107 in Arlington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - I-20 And Little Road.
Feedback is mixed; while some employees, like Asia and Misty, received praise for their helpfulness and friendliness, others were reported as rude and unprofessional.
Staffing Issues
Many customers noted that the store is often understaffed, leading to long wait times and inefficient service.
Service Quality
There are significant concerns regarding the handling of packages, with reports of lost items and poor packaging practices.
Pricing Concerns
Customers expressed dissatisfaction with high shipping costs and additional fees for packaging materials.
AS
Anthony Suber
Feb 13, 2026
5.0
This is one of the best UPS stores in the Metro Plex. Always service with a smile and great customer service and support. Even with long lines service is always quick. I have been using this location for years and will continue to use it as long as I am in the area because of the full service it provides. Never have to be concerned about stolen packages.
BA
basil Alkaabi
Feb 11, 2026
1.0
The services of this store are very poor, the manager morning time of this place does not respect customers, I will never return to this place again
AM
Audra McDade
Feb 5, 2026
5.0
Asia was so helpful and kind and patient. Best service I’ve had at a UPS store ever!
VB
Vicki Bridges
Jan 30, 2026
1.0
They do not value customers time. 5 individuals working and 4 are doing housekeeping chores.
AW
Amanda Wherry
Jan 22, 2026
5.0
Great service! Always friendly even when the store is slammed. I love the new Amazon self service station for returns. Asia is always especially helpful and nice.