The UPS Store

3.5
240 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2069 in Arlington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Whole Foods Shopping Center At Lamar And Collins.

Details

  • DeliveryNot available

Location

The UPS Store
835 E Lamar Blvd, Arlington, TX
76011, United States

Hours

Reviews

3.5
240 reviews
5 stars
144
4 stars
7
3 stars
4
2 stars
6
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praise the friendly and helpful staff, others report rude and unprofessional behavior from certain employees.

Efficiency

Many customers appreciate the fast service and organization, although some express frustration with long wait times and inefficiencies.

Package Handling

There are multiple reports of lost or stolen packages, raising concerns about the reliability of package handling at this location.

Management Issues

Several reviews highlight issues with management, including rudeness and a lack of support for staff and customers.
  • AA
    Afia Afrin
    6 days ago
    5.0
    The staff here are incredibly efficient, fast, and genuinely kind. They go out of their way to be helpful, and the experience is far better than the newer location across from Viridian. If you want to be treated with well and efficiently. I highly recommend this place.
  • CW
    Chuck Williams
    Jan 5, 2026
    5.0
    Pretty good shipping store... No Complaints at all 💯
  • RS
    Russell StGeorge
    Dec 17, 2025
    5.0
    This is easily one of the best UPS locations I’ve ever been to. The biggest thing that stands out is the people. The employees are consistently friendly, approachable, and actually seem like they want to help, which makes a huge difference compared to a lot of other shipping places. Even when they’re busy and there’s a line out the door, things move fast. You’re never standing around forever wondering what’s going on. They’re efficient, organized, and do a good job keeping everything flowing without making customers feel rushed or stressed. I’ve been in here multiple times for different things, and the service has been solid every single time. Whether it’s shipping packages, drop-offs, or quick questions, they’re always professional and helpful. Overall, it’s just a really reliable location. Fast service, friendly staff, and no unnecessary hassle. If you have a choice of UPS locations, this one is definitely worth going to.
  • LS
    Luis Sanchez
    Dec 7, 2025
    5.0
    The employees at this store are friendly and ready to help you Thank 👍 you guys, keep it up
  • BA
    Brandon Avaroa
    Dec 1, 2025
    1.0
    Bad service only location that I always get additional charges even tho weight and measurements are correct and only after disputing do I get funds back! If you ship alot for your business give your money to another location here they find excuses not to get things done 🚮

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the main services offered by The UPS Store in Arlington?

The UPS Store #2069 offers expert packing, shipping, professional printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.