The UPS Store

3.5
193 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2091 in Arlington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Ne Corner Of Cooper & Bardin Rd.

Details

  • DeliveryNot available

Location

The UPS Store
4621 S Cooper, Arlington, TX
76017, United States

Hours

Reviews

3.5
193 reviews
5 stars
110
4 stars
8
3 stars
6
2 stars
9
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being friendly and helpful, others were reported as rude and unprofessional.

Service Speed

Many customers appreciated the fast and efficient service, noting quick processing times for package drop-offs and returns.

Pricing Issues

Several reviews highlighted concerns over high charges for printing labels and packaging materials, with customers feeling these fees were excessive.

Employee Competence

There were complaints about employee incompetence, including issues with lost packages and incorrect handling of shipments, leading to customer frustration.

Store Environment

The store environment received mixed reviews, with some customers noting cleanliness and organization, while others reported disarray and unprofessional behavior from staff.
  • MM
    Martha
    Nov 18, 2025
    1.0
    The worst customer service ever can't even look up tracking information
  • DD
    Donnier Daugherty
    Nov 5, 2025
    5.0
    Great customer service very willing to help
  • CG
    Christopher Gooch
    Nov 4, 2025
    5.0
    Fast and accurate help. Very friendly.
  • SN
    Scott Nelson
    Nov 1, 2025
    1.0
    Employees order food from Uber eats and only tip . 25 cents. It was a half hour drive for basically 6 dollars. Thanks for the waste of my gas and time.
  • SL
    Saul Lopez
    Oct 31, 2025
    1.0
    I went this morning.. today Halloween and the worker there didn’t help at all. I got there and there were two people in front of me that also had an issue and didn’t even try to help them. So then I was up and I wanted to print out a page and didn’t even try to help me with a copier and just gave me a scan code. I was there for like 15 min and no one was at the store but her and me and didn’t even bother to ask me. Then I went up to her and asked that I could because I needed help and she didn’t bother. So I just went to staples fed ex and I was in and out in 5 min. If I could rate her in customer service it would be a 1. So thank you girl in pink shirt for your help. I literally almost lost a doctor appointment for my daughter because of her.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2091 in Arlington offer?

The UPS Store #2091 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.