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The UPS Store

3.5
(206 reviews)

Business Details

4621 S Cooper, Arlington, TX
76017, United States
(817) 557-4664
https://locations.theupsstore.com/tx/arlington/4621-s-cooper

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2091 in Arlington offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Ne Corner Of Cooper & Bardin Rd.

Details

  • DeliveryNot available

Location

The UPS Store
4621 S Cooper, Arlington, TX
76017, United States

Hours

Reviews

3.5
206 reviews
5 stars
116
4 stars
8
3 stars
9
2 stars
9
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful and friendly staff, while others report rude and unprofessional behavior.

Pricing Issues

Many customers expressed dissatisfaction with unexpected charges for services like printing labels and packaging, feeling that prices were higher than at other locations.

Package Handling

Several reviews mention lost or mishandled packages, leading to frustration and distrust in the store's ability to manage shipments.

Staff Competence

There are concerns about staff competence, with reports of employees giving incorrect information and being inattentive to customer needs.

Store Environment

The store environment is described as disorganized at times, with some customers noting a lack of professionalism among staff.
  • SP
    Shawn Patrick
    Feb 17, 2026
    5.0
    That I was a taken care of customer
  • JF
    Jessy Fuerte
    Feb 13, 2026
    3.0
    I had ordered 6 colognes and came back to 5 and a beat up box, won’t say it’s the worst but it’s not the best.
  • SS
    Serena Smith
    Feb 2, 2026
    3.0
    Pleasant staff, was greeted at the door, but they couldn't read the label and wanted to charge $3.50 plus tax to print another one. They also charge for tape
  • NK
    Neil Kennedy
    Feb 2, 2026
    1.0
    Useless staff. Too busy not listening to the customer and telling them what they can't do versus actually listening and trying to help. Will never go here again. For context, I was trying to get a package picked up from my house because it's too heavy and too large to bring in myself. Staff suggested I get help from other people I know and bring it in anyway. Guess they figured I had a flat bed pickup truck or something. They put the "Oops" in UPS.
  • AS
    Angela Stidham
    Feb 2, 2026
    3.0
    Passport photo experience was messy and lengthy. Issues with digital copies sent and the photos weren’t immediately accepted online on the government webpage. Not to mention the researched price was almost double what it said online. I do not recommend. Employee was helpful and did try her best!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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