FedEx Office in Arlington, TX provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for being inattentive or rude.
Staff Competence
Several customers noted a lack of training and knowledge among staff, leading to frustration and unresolved issues.
Efficiency
Customers experienced long wait times and slow service, particularly during busy periods, impacting overall satisfaction.
Positive Experiences
Despite negative feedback, many customers reported positive interactions with specific employees who provided excellent service.
Management Issues
Concerns were raised about management practices and the overall culture at the location, affecting employee performance and customer experiences.
RG
Richard J Gonzales
Nov 17, 2025
1.0
I went to print out some forms that were emailed to me and I used the self service printer. I used my debit card and put 10.00 worth of credit on the self serve printer. Well I was ti.ed out and was only able to use .50 of my 10.00 which was charged to my debit card and I just happened to notice that I was charged another 25.00 for a hold on my debit card for only .50 worth of copies that I was able to make! 3 days later still no credit to my debit card! I wish I would have known that I was getting ripped off before I used the machine! They need a sign saying that you could be debited 25.00 just for the privilege of using their printers! I will not be back and will let everyone I know who uses their services to be cautious when dealing with fedex!
DC
Digital Clown
Nov 6, 2025
5.0
Had the most wonderful experience with this gentleman working the photos section. Helped me with exactly what I needed, he had a positive attitude, and clearly was putting the other employees in a better mood. Will come back for future school projects!
MS
Margaret Smith
Sep 29, 2025
5.0
I stopped in here to send a fax. I am extremely technically challenged. The young woman who helped me was just incredible. Kind and super knowledgeable!!
MW
M. W.
Sep 12, 2025
2.0
I arrived first but the attendant was not paying attention. I ending up letting some woman go ahead of me that seemed in a hurry. After a few minutes the attendant switched to me while the customer decided if she wanted to pay $60+ to send a drivers license overnight. My price was $73+. Normally I don’t care what happens after I get my receipt but this was a package that was fragile and my wife asked me to make sure it was packed correctly. The attendant wanted to take care of everyone that was in line before finishing my needs.
AB
Alex B
Sep 3, 2025
1.0
I frequent FedEx locations almost every day and I have never been treated so poorly as a customer until today. The unfortunate part was this came from the Store Manager. If that is the culture this manager is creating, it’s no wonder this location has such poor reviews. If you can, I would recommend a different FedEx storefront location for your Printing needs.
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Arlington offer?
FedEx Office Print & Ship Center provides printing, shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax services, passport photos, online notary, lamination, and binding.
What are the operating hours of FedEx Office Print & Ship Center?
The store is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Where is FedEx Office Print & Ship Center located?
It is located at 1401 Interstate 20 W, Arlington, TX 76017, USA.
What types of payment does FedEx Office Print & Ship Center accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I upload my documents online to have them printed at FedEx Office?
Yes, you can upload your documents using FedEx Office Print Online for convenient pickup or delivery of your prints.
Does FedEx Office Print & Ship Center provide coupons or deals?
Yes, you can find FedEx Office coupons, offers, and deals on their website and app.
What nearby food options are available around FedEx Office Print & Ship Center?
Nearby food options include Outback Steakhouse, Souper Salad, Smetzels, On The Border Mexican Grill & Cantina, KPOT Korean BBQ & Hot Pot, and TCBY for frozen yogurt.
Are there any nearby shopping and fashion stores near FedEx Office in Arlington?
Yes, DSW Designer Shoe Warehouse, Nordstrom Rack The Parks at Arlington Mall, Shoe Show, Gianni Men's Clothing & Shoes, and PacSun are nearby for shopping needs.
Is there public transit or car rental service nearby FedEx Office Print & Ship Center?
Enterprise Rent-A-Car is located nearby for rental vehicles, which can be convenient for customers needing transportation.
Can customers access any recreational or entertainment venues near FedEx Office?
Yes, nearby entertainment venues include AMC The Parks At Arlington cinema, AMC Entertainment drive-in theater, Round One Entertainment arcade and bowling alley, and Round1 Bowling and Amusement.