The UPS Store

4.3
212 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #7384 in Anna offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
409 S Central Expy, Anna, TX
75409, United States

Hours

Reviews

4.3
212 reviews
5 stars
169
4 stars
3
3 stars
4
2 stars
3
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received praise for being friendly, helpful, and professional, with many customers highlighting specific employees like Nick, Kamden, and Tuesday for their exceptional service.

Efficiency

Customers noted the quick and efficient service, often mentioning that their needs were met promptly even during busy times.

Store Environment

The store was described as clean, organized, and welcoming, contributing to a positive customer experience.

Mixed Pricing Feedback

While many appreciated the service, some customers expressed concerns about high prices for certain services, such as printing and packaging.

Inconsistent Experiences

A few reviews indicated negative experiences with specific staff members, suggesting that while most interactions were positive, there were occasional lapses in service quality.
  • AA
    Alex A
    Oct 30, 2025
    1.0
    Paid extra for 3 day guarantee shipping since time was a factor. Had the item delivered 10 days late. When asked why, was told that the store has no obligation to deliver it within stated timeframe and that all of that is stated in the terms and conditions. When asked to show a specific place in the contract where it says that, was told to kick rocks.
  • CA
    CAMES. AI
    Oct 29, 2025
    5.0
    I love using this location, Noah is so nice, friendly and very helpful. I will now start using their printing services for my business.
  • VP
    Venece Perepiczka
    Oct 7, 2025
    5.0
    The UPS store in Anna has the best customer service. I had an issue with a delivery. Travis and Kamden stayed on top of the situation until I got my refund! Thanks guys!
  • JB
    Jason Behl
    Oct 5, 2025
    5.0
    Nick was very helpful assisting me with selecting a box to ship an odd shaped item and helping me print out a document. Professional and friendly - promote ahead of peers!
  • AZ
    Alyssa Zapata
    Sep 21, 2025
    5.0
    I wanted to take the time to give a review of the store and for the employee who helped me out in a very stressful situation. This past week I was dealing with a very stressful situation dealing with a warranty exchange. (The item I was given to replace the one I have for a warranty issue was faulty and not working and I spent 2.5 hours at a T-Mobile store trying to figure it all out.). By the time I got to the UPS store I was super stressed and totally done for the day. I was given some wrong info at T-Mobile about how this was all supposed to work, but the young lady with the awesome name, Tuesday, helped me out. She immediately showed me some grace and understanding and made sure I was completely taken care of. Tuesday even took extra time to make sure my package, that I was super stressed over, made it on to the truck that was currently there to pick up packages. And made sure that I knew she cared and was there to help me. Even though they were swamped with the "after work rush" she made sure I didn't feel like just a number and felt taken care of. Because of employees like Tuesday, I will for sure make this my go to location and look forward to going back the next time I need to send items. Thank you Tuesday for making this stressed Mom feel seen and taken care of!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Anna offer?

The UPS Store #7384 in Anna provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.