United States Postal Service

2.4
92 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 2301 Ross St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2301 Ross St, Amarillo, TX
79120, United States

Hours

Reviews

2.4
92 reviews
5 stars
27
4 stars
2
3 stars
5
2 stars
4
1 star
54
  • JG
    Jason Golledge
    3 days ago
    1.0
    The Amarillo Post Office and distribution center are the very worst . Packages arrive and sit there for a day or 2 before they get Transferred to the Post Office then get delivered to your postal box. I wish the postal service would just go away and let the private sector handle it . What a waste of taxpayer dollars .
  • JG
    Jennifer Gutherz
    Nov 18, 2025
    5.0
    Great customer service. I was able to pay with an form of payment that was needed. There is a fee for cards being used as a form of payment. But overall, great experience and no issues.
  • JH
    Jose Hernandez
    Oct 18, 2025
    3.0
    Mi última visita me atendio una trabajadora de lentes aros negros ,la cual a todas las personas que vana dejar paquetería les pregunta que si saben inglés que tienen que aprender ,ella es empleada y uno va a dejar paquetería no a entrevista de trabajo para que esté haciendolesesas preguntas a los usuarios.
  • MG
    Morgan Grace
    Oct 14, 2025
    1.0
    I made an appointment for a passport. When I came in, they told me and another person who had made an appointment that the lady who does them called in. Why could they not call/email and tell everyone that their appointment would be canceled?
  • CA
    Cinda Appel
    Sep 6, 2025
    5.0
    Every time I go to the Ross facility staff usually busy, but complete their tasks efficiently, making any wait time go reasonably fast. Even with the longer Christmas lines, the wait wasn't too bad.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.