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United States Postal Service

1.7
(172 reviews)

Business Details

300 E Highway 67, Alvarado, TX
76009, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 300 E Highway 67 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
300 E Highway 67, Alvarado, TX
76009, United States

Hours

Reviews

1.7
172 reviews
5 stars
28
4 stars
3
3 stars
0
2 stars
2
1 star
139

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, particularly from a specific male employee who was described as rude and condescending.

Passport Services

Many customers reported negative experiences with passport services, including long wait times and unhelpful staff.

Package Delivery Issues

Frequent complaints about packages being delivered to the wrong address or not delivered at all, causing frustration among customers.

Staff Attitude

Several reviews mentioned a general lack of friendliness and professionalism among staff, contributing to a negative customer experience.
  • AH
    Anna-Louisa Houston
    Feb 24, 2026
    5.0
    I never thought I could love a post office as much as I did. Every time I come here, I leave better than I went. The people here are so kind and helpful and quick, beautiful from the inside out and very good at what they do. They deserve raises and recognition. Thank you for your excellence. I truly appreciate it.
  • HL
    Heather Lee
    Dec 5, 2025
    5.0
    We had such a great experience getting our first-time passports! I was a little nervous because of some of the negative reviews, but everything went smoothly. The staff was friendly, helpful, and very organized. The two of us were in and out in just 15 minutes. Couldn’t have asked for an easier or more efficient process! Highly recommend.
  • BK
    Brooke Kichurchak
    Dec 4, 2025
    1.0
    Alvarado, TX location... please get your Passport Acceptance Agent(s) retrained. My clients have TWICE had to pull their kids out of school and take time off of work to drive 50 minutes each way only to have their passports tossed out of processing due to something being done incorrectly. They have paid for expedited services as well and this has taken months at this point.
  • NY
    Nina Yobiz
    Nov 29, 2025
    1.0
    It's getting ridiculous not being able to get packages delivered when they are supposed to, all because the carriers are either too lazy or ignorant to common sense of reading the hours of the business and knowing the communication that has already been discussed and established for where to leave packages. I am tired of having to contact higher ups and report issues, then getting a phone call from the post master for me to drive to the post office to pick up my mail. Happens about every 3 to 4 months. DO BETTER ALVARADO USPS!!! Out of everywhere I have lived, this post office is the absolute worst!!
  • BM
    bella M.
    Nov 20, 2025
    5.0
    Today was an awesome experience with an amazing woman ,she made my day and helped me send a stack of cards. I can't thank her enough for her warmth and kindness. She went above and beyond for me and was an excellent representative for the post office and as an employe. Its so refreshing to have an amazing lady like that working in our post office ,she deserves a triple raise and I will be praying for her . God blesses good people

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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