Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 300 E Highway 67 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.7
172 reviews
5 stars
28
4 stars
3
3 stars0
2 stars2
1 star
139
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, particularly from a specific male employee who was described as rude and condescending.
Passport Services
Many customers reported negative experiences with passport services, including long wait times and unhelpful staff.
Package Delivery Issues
Frequent complaints about packages being delivered to the wrong address or not delivered at all, causing frustration among customers.
Staff Attitude
Several reviews mentioned a general lack of friendliness and professionalism among staff, contributing to a negative customer experience.
AH
Anna-Louisa Houston
Feb 24, 2026
5.0
I never thought I could love a post office as much as I did. Every time I come here, I leave better than I went. The people here are so kind and helpful and quick, beautiful from the inside out and very good at what they do. They deserve raises and recognition. Thank you for your excellence. I truly appreciate it.
HL
Heather Lee
Dec 5, 2025
5.0
We had such a great experience getting our first-time passports! I was a little nervous because of some of the negative reviews, but everything went smoothly. The staff was friendly, helpful, and very organized. The two of us were in and out in just 15 minutes. Couldn’t have asked for an easier or more efficient process! Highly recommend.
BK
Brooke Kichurchak
Dec 4, 2025
1.0
Alvarado, TX location... please get your Passport Acceptance Agent(s) retrained. My clients have TWICE had to pull their kids out of school and take time off of work to drive 50 minutes each way only to have their passports tossed out of processing due to something being done incorrectly. They have paid for expedited services as well and this has taken months at this point.
NY
Nina Yobiz
Nov 29, 2025
1.0
It's getting ridiculous not being able to get packages delivered when they are supposed to, all because the carriers are either too lazy or ignorant to common sense of reading the hours of the business and knowing the communication that has already been discussed and established for where to leave packages. I am tired of having to contact higher ups and report issues, then getting a phone call from the post master for me to drive to the post office to pick up my mail. Happens about every 3 to 4 months. DO BETTER ALVARADO USPS!!!
Out of everywhere I have lived, this post office is the absolute worst!!
BM
bella M.
Nov 20, 2025
5.0
Today was an awesome experience with an amazing woman ,she made my day and helped me send a stack of cards. I can't thank her enough for her warmth and kindness. She went above and beyond for me and was an excellent representative for the post office and as an employe. Its so refreshing to have an amazing lady like that working in our post office ,she deserves a triple raise and I will be praying for her . God blesses good people
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
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