Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3739 in Allen offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Northwest Corner Of Highway 75 (Central Expressway) & Tom Thumb Shopping Center Behind Starbucks.
Details
- DeliveryNot available
Location
Hours
Reviews
3.5
120 reviews
5 stars
67
4 stars
8
3 stars1
2 stars
4
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individual employees like Ashley and Miranda for their exceptional service.
Efficiency
Several reviews noted the quick and efficient service, with customers appreciating the fast processing times during their visits.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude staff and poor service, particularly regarding handling returns and shipping issues.
Pricing Issues
Multiple reviews criticized the store for charging fees for services like printing shipping labels, which some customers found excessive and off-putting.
Management Concerns
There were complaints about management practices, including accusations of poor handling of customer issues and lack of accountability for service failures.
- TATrish AshtonOct 2, 20255.0Very clean, orderly and runs smoothly. Friendly helpful staff.
- ENElmira NicholsonSep 28, 20251.0The WORST of the WORST experience ever!! Stay away from this location, do yourself a huge favor!! RUN!!!!!!!!!!
- MCMuppala Sai CharanSep 27, 20255.0Employees who work here are very friendly and have lots of patience.
- GCGreg CaldwellSep 27, 20255.0Unreal services, alternative, professional, sincere and wants to service you in any way they can. Top notch business Greg
- DOdaniela oSep 23, 20251.0Terrible experience.its always something at this location... First time I shipped my package, UPS returned it claiming the receiver didn’t accept it, which was completely untrue. It never even reached the destination, and there were no real delivery attempts despite what they said. Every UPS location It went through just pointed fingers at each other, and no one took responsibility. I was told I’d be reimbursed for the first failed attempt, but that never happened. Instead, I had to pay for a second shipping label out of my own pocket. And after all that, the package arrived completely damaged. To make matters worse, my local UPS Store just shrugged it off, saying it’s “corporate’s problem” and even suggested I switch to another carrier. If you’re branded as a UPS Store, customers should expect accountability, not excuses and zero support. This was a complete waste of money and time. UPS really needs to get it together. Update , no one cared to reach out after attempting . And I didn't get a refund either. $200 with now trashed
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Allen offer?
The UPS Store #3739 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, and faxing.
What are the regular business hours of The UPS Store #3739 in Allen?
The store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 4:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Is The UPS Store #3739 open on Sundays?
Yes, it is open on Sundays from 11:00 AM to 4:00 PM, though holiday hours may vary.
Where is The UPS Store #3739 located in Allen?
It is located at 906 W McDermott Dr, Suite 116, Allen, TX 75013, on the northwest corner of Highway 75 (Central Expressway) in the Tom Thumb Shopping Center behind Starbucks.
What payment options are accepted at The UPS Store in Allen?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #3739 offer mailbox services?
Yes, they provide mailbox rentals and services for all your mail and packages.
Can I get documents notarized at The UPS Store in Allen?
Yes, notary services are available at this location.
What nearby places can I visit along with The UPS Store in Allen?
You can visit nearby places such as Total Nutrition, White Barn (flowers and gifts shop, liquor store), and Hallmark gift shop.
I'm visiting The UPS Store in Allen and want to explore other local services nearby. What are some options?
Nearby you will find S2F Roofing & Construction for home projects, ESI - eEmployers Solutions for human resource services, and Sharon Corsentino Mediations for legal services including divorce and family law.
If I plan an outing before or after visiting The UPS Store, what recreational or shopping locations are near?
You might enjoy shopping at Texas Pool and Spa or rent party equipment from Cool Munchkins, both located nearby.