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The UPS Store #6215 in Allen offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Se Corner Of Stacy & I-75, Next To The Vitamin Shoppe.
While many customers praised the friendly and helpful staff, several reviews highlighted instances of rude and unprofessional behavior from certain employees, particularly the manager.
Efficiency
Customers frequently noted the quick service and efficiency of the staff, especially during busy times, with many expressing satisfaction with their overall experience.
Mixed Experiences
There were contrasting experiences reported, with some customers having excellent interactions while others faced significant issues, particularly regarding handling packages and returns.
Store Cleanliness
The store was generally described as clean and well-organized, contributing positively to the customer experience.
Management Issues
Several reviews pointed out concerns regarding the management style and customer handling, suggesting a need for better training and customer service practices.
TJ
The Journey
Nov 18, 2025
2.0
A young man behind the counter was patronizing. I told him I didn’t appreciate his lack of professionalism to which he replied, “I don’t work for you.” Ironically, this was after I paid him to deliver my package. 2 stars for working for me; a deduction of 3 for his lack of awareness.
MB
Marilyn Bows
Oct 31, 2025
5.0
Easy to find and park in front. UPS man was very patient and helped me with my package. Provided various methods and prices for delivery. Store was clean. He handled the few in front of me very well too. He was very patient with everyone.
AL
anita lawson
Oct 18, 2025
5.0
Staff greeted me, responded to my questions and processed my items fast.
DF
Dr. Kenyatta D. Farmer
May 31, 2025
5.0
Chase provided exceptional service Saturday, May 31, at 2:10 pm. He took the time to take my package out of the car and informed me about next steps. Please celebrate his success as a valued employee. I appreciate you, Chase!
SA
Sohaib Aljuboori
Sep 28, 2022
5.0
As always getting great service my favorite UPS in our area fo far, and the staff are awesome. Thank you!