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The UPS Store

3.8
(128 reviews)

Business Details

190 E Stacy Rd, Allen, TX
75002, United States
(972) 678-3013
https://locations.theupsstore.com/tx/allen/190-e-stacy-rd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6215 in Allen offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Se Corner Of Stacy & I-75, Next To The Vitamin Shoppe.

Details

  • DeliveryNot available

Location

The UPS Store
190 E Stacy Rd, Allen, TX
75002, United States

Hours

Reviews

3.8
128 reviews
5 stars
86
4 stars
2
3 stars
1
2 stars
2
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, several reviews highlighted instances of rude and unprofessional behavior from certain employees, particularly the manager.

Efficiency

Customers frequently noted the quick service and efficiency of the staff, especially during busy times, making their visits pleasant.

Mixed Experiences

There were contrasting experiences regarding package handling and shipping, with some customers reporting excellent service while others faced issues with lost or mishandled packages.

Store Cleanliness

The store was generally described as clean and well-organized, contributing to a positive customer experience.
  • SC
    Stacey Chamberlin
    Jan 18, 2026
    5.0
    Everyone is always nice but wanted to give a shout out to Paul. He made sure my package had tape because I forgot some. He was very nice as well.
  • CD
    Christine Diaz
    Jan 10, 2026
    5.0
    Trevor is an AWESOME associate! He went the extra mile in helping me with a multi-part print job. He is friendly and has a “Can Do” work ethic.
  • CL
    Cedrico L.
    Dec 29, 2025
    5.0
    The service was exceptional! Service members were knowledgeable and effectively efficient in their delivery of service.
  • MG
    Misty Gingras
    Dec 15, 2025
    5.0
    Ordered a custom sign for an event. Ordering process was easy, pricing was affordable, quick turnaround, and beautifully made. 10/10 recommend!
  • MA
    Matilda Archie
    Dec 10, 2025
    1.0
    I sent a package from this store as I always do but this time my package took twice the delivery time. I felt like it was unfair to me that I paid so much for a delivery and the package arrived five days late. I spoke to the store and they were unhelpful in any way. Iasked for a refund and they said they could not offer me a refund. I have been using this store for three years and as a customer I feel as if the store could have handled things better. I asked for the manager's support and the manager wouldn't even get on the phone with me, instead they put the responsibility on their employee.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6215 in Allen offer?

The UPS Store #6215 offers expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, and faxing services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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