The UPS Store

3.7
123 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6215 in Allen offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Se Corner Of Stacy & I-75, Next To The Vitamin Shoppe.

Details

  • DeliveryNot available

Location

The UPS Store
190 E Stacy Rd, Allen, TX
75002, United States

Hours

Reviews

3.7
123 reviews
5 stars
82
4 stars
2
3 stars
1
2 stars
2
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, several reviews highlighted instances of rude and unprofessional behavior from certain employees, particularly the manager.

Efficiency

Customers frequently noted the quick service and efficiency of the staff, especially during busy times, with many expressing satisfaction with their overall experience.

Mixed Experiences

There were contrasting experiences reported, with some customers having excellent interactions while others faced significant issues, particularly regarding handling packages and returns.

Store Cleanliness

The store was generally described as clean and well-organized, contributing positively to the customer experience.

Management Issues

Several reviews pointed out concerns regarding the management style and customer handling, suggesting a need for better training and customer service practices.
  • TJ
    The Journey
    Nov 18, 2025
    2.0
    A young man behind the counter was patronizing. I told him I didn’t appreciate his lack of professionalism to which he replied, “I don’t work for you.” Ironically, this was after I paid him to deliver my package. 2 stars for working for me; a deduction of 3 for his lack of awareness.
  • MB
    Marilyn Bows
    Oct 31, 2025
    5.0
    Easy to find and park in front. UPS man was very patient and helped me with my package. Provided various methods and prices for delivery. Store was clean. He handled the few in front of me very well too. He was very patient with everyone.
  • AL
    anita lawson
    Oct 18, 2025
    5.0
    Staff greeted me, responded to my questions and processed my items fast.
  • DF
    Dr. Kenyatta D. Farmer
    May 31, 2025
    5.0
    Chase provided exceptional service Saturday, May 31, at 2:10 pm. He took the time to take my package out of the car and informed me about next steps. Please celebrate his success as a valued employee. I appreciate you, Chase!
  • SA
    Sohaib Aljuboori
    Sep 28, 2022
    5.0
    As always getting great service my favorite UPS in our area fo far, and the staff are awesome. Thank you!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6215 in Allen offer?

The UPS Store #6215 offers expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, and faxing services.