Staples

4.0
221 reviews
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Business Details

812 West McDermott Dr, Allen, TX
75013, United States
(972) 747-0694
https://stores.staples.com/tx/allen/812-west-mcdermott-dr
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About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Allen, TX provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
812 West McDermott Dr, Allen, TX
75013, United States

Hours

Reviews

4.0
221 reviews
5 stars
144
4 stars
18
3 stars
12
2 stars
7
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varies, with some employees praised for their helpfulness and professionalism, while others received criticism for rudeness and lack of engagement.

Efficiency

Customers frequently reported long wait times, particularly during busy periods, indicating understaffing issues.

Product Availability

The store generally has a good selection of products at competitive prices, but some customers noted instances of items being out of stock.

Cleanliness and Organization

The store is often described as clean and well-organized, making it easy for customers to find what they need.
  • NN
    Nancy
    Jan 3, 2026
    5.0
    They always fast and easy for Amazon return
  • MM
    Michael May
    Dec 21, 2025
    5.0
    Amazon returns are surprisingly so much faster than the past. The employees are always friendly at the Allen, TX Staples.
  • TS
    Tina “Picklz” Smallwood
    Dec 16, 2025
    5.0
    This store is clean and well organized. I use it to drop off Amazon returns. Specific counter for Amazon and the 3 times I've been here over the year, I've encountered THE SAME STAFF MEMBER! That indicates it's a great place to work. I appreciate the dedication to fast friendly service. Usually in and out within 5-6 minutes.
  • CU
    Christian Ukpe
    Dec 15, 2025
    5.0
    Matt Hoffman was amazing! I printed 500 business cards and right when I started passing them out I realized my step mom designed the PDF document and put the wrong number by accident, I called and spoke to somebody else first but they were rude and laughed under their breath, then I asked for somebody else and Matt came on the line so professional and wouldn't let me pay to make a new set, he told me to fix the PDF and email it to him.. I did and got a new set of cards for free!! I will forever continue to business with staples as long as he's there! Thank you Matt!!
  • DH
    DFW Houses
    Dec 8, 2025
    1.0
    If you do use Ipostal just factor in a long wait time to pick up your mail. They don’t staff the print center which is where your mail is. Then when an employee does show up, they are in sloth mode. 12 minutes to pick up one piece of mail, no one else in line. They just don’t hustle.
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Frequently Asked Questions About Staples

What services does Staples in Allen, TX offer?

Staples in Allen, TX offers printing, shipping, technology, travel, recycling services, direct mail, design, passport photos, Amazon returns, and Amazon pickup.

What are the operating hours for Staples in Allen?

Staples is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.