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Shipping ServiceCopy ShopOffice Supply StoreSign ShopBanner StorePackaging Supply StorePhoto LabFax ServiceComputer RentalVisa and Passport Office
FedEx Office in Allen, TX provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
Hours
Reviews
2.8
120 reviews
5 stars
48
4 stars
4
3 stars1
2 stars
4
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely poor customer service, with employees being rude, unhelpful, and dismissive towards customers.
Employee Attitude
Many customers reported that staff members displayed a negative attitude, making them feel unwelcome and uncomfortable during their visits.
Inconsistent Experience
While some customers praised specific employees like Rita and Gil for their helpfulness, the overall experience at this location was often described as frustrating and unsatisfactory.
Operational Issues
Customers experienced issues with the store being closed during business hours and employees being slow or unresponsive, leading to long wait times.
Packaging and Supplies
Several reviews mentioned problems with obtaining necessary packaging supplies, with employees insisting on unnecessary purchases or refusing to assist.
- HPHa PhamOct 25, 20251.0Terrible services. I drop off Fedex Express packages 2 times a day. The old no hair guy always unhappy to see me with many packages. One time he missed scanning and gave me back a package saying I dropped it twice. I said no you missed 1 out of 17. And he was so mad. I avoid this place
- KNKaren NguyenOct 14, 20251.0Twice I have come here to return a package where it says no box is needed and they have tried to get me to buy a box even after I showed the messaging seen below in the image. They said they didn’t get that message on their end. So I went to a neighboring FedEx and returned it with no issues and asked if they got the message on their end and they said that they do have a message that they will package the item. I find it very shady and dishonest to try to get me to buy a box when it’s not needed. I’m no longer going to come to this location.
- KKKarenOct 4, 20251.0David who I spoke to inside the store was very rude and short about my questions and process. Unsure why but I wish I hadn’t sent my package with this location. Will definitely not be coming back.
- DMDee Dee MartinOct 1, 20251.0I’d give a minus star review if I could!!!! Absolutely the WORST customer service I’ve ever experienced in my entire life. This is not the first time, but you bet my life it’s absolutely the last. Do yourself a favor and drive down the road to the next FedEx. They go out of their way to help you. The owner of this franchise ought to be ashamed of themselves for allowing such behavior! I think what really upsets me the most, I am a small business that uses FedEx daily to ship thousands of dollars worth of merchandise each year, to walk into a store and be treated like a piece of crap makes me second guess my shipping partners.
- CBCorey BuckleySep 9, 20251.0Guy was super rude I wanted to pay the 8 dollars for him to print. He didn't want to and kept asking are you sure you want to pay the fee. Also helping everyone one that came in making me wait. Finally after the 5th person and more coming in. I just left. What a joke. I guy ups will be glad to take my money.
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Allen provide?
FedEx Office Print & Ship Center offers printing, shipping, copying, digital printing, direct mail, signs and graphics, internet access, computer rental, fax, passport photos, online notary, lamination, and binding services.
Where is FedEx Office Print & Ship Center located in Allen, TX?
It is located at 190 E Stacy Rd, Suite 405, Allen, TX 75002, USA.
What are the operating hours for FedEx Office Print & Ship Center?
The center is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and is closed on Sundays.
What payment methods are accepted at FedEx Office Print & Ship Center?
They accept American Express, cash, check, Discover, Mastercard, and Visa.
Can I place orders online for printing services at FedEx Office in Allen?
Yes, you can upload documents online with FedEx Office Print Online to have your materials ready for pick-up or delivery.
What printing products are available at FedEx Office Print & Ship Center?
They offer business cards, flyers, brochures, sell sheets, manuals, booklets, newsletters, photo prints, yard signs, banners, posters, specialty prints, canvas prints, lettering, decals, vehicle magnets, cards, and calendars.
Which nearby coffee shops could I visit before or after my visit to FedEx Office in Allen?
You can visit Saxbys Coffee Allen or Armor Coffee Co, both located nearby for a great coffee experience.
Are there any nearby restaurants close to FedEx Office in Allen?
Yes, Pie Five Pizza and First Watch are nearby restaurants where customers can enjoy a meal before or after their visit.
How can the nearby Metro by T-Mobile store complement my visit to FedEx Office in Allen?
If you need mobile phone services or accessories, Metro by T-Mobile is close by, making it convenient to handle communications and printing/shipping in one trip.
Does FedEx Office in Allen offer any special promotions or coupons?
Yes, they offer FedEx Office coupons, deals, and offers accessible through their website and app links for savings on services.