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Brand Certified

United States Postal Service

2.4
(218 reviews)

Business Details

11936 Bellaire Blvd, Alief, TX
77411, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 11936 Bellaire Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
11936 Bellaire Blvd, Alief, TX
77411, United States

Hours

Reviews

2.4
218 reviews
5 stars
63
4 stars
12
3 stars
6
2 stars
2
1 star
135

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional behavior from staff, particularly from management, leading to a negative customer experience.

Staff Attitude

Many customers reported a lack of friendliness and helpfulness from employees, with several instances of staff displaying condescending or dismissive attitudes.

Service Efficiency

While some customers experienced quick and efficient service, many others faced disorganization and delays, particularly regarding passport applications and package drop-offs.

Cleanliness and Environment

A few reviews noted that the location was clean and well-maintained, contrasting with the overall negative feedback about staff interactions.
  • JQ
    Joey Quinones
    Feb 25, 2026
    1.0
    I stopped by the Post Office at 11936 Bellaire Blvd, Alief, TX 77411 on February 25, 2026, between 9:30 and 10:00 AM to pick up 52 medium Priority Mail boxes that I had pre-ordered online a week ago and had not yet received. While counting the boxes, a staff member approached me and told me the boxes were “for customers” and that I should only take a few. He also stated that I could order boxes online and receive them overnight. I explained that I had already placed an order a week ago and had not received the boxes. His response was that he was experiencing the same issue. The staff member was rude and could have handled the situation in a more professional manner. Because of this experience, I will not be shipping anything from that location and will instead use the Katy location, even though it is 35 minutes away.
  • WP
    Walter P
    Feb 20, 2026
    5.0
    Favorite post office. The people at this location are very very nice.
  • AP
    ame poon
    Feb 18, 2026
    1.0
    The post master is rude and unprofessional. Treat people like he is superior. No customer service at all.
  • JB
    Josellyn Brocheros
    Feb 5, 2026
    5.0
    Mr. Sherman & Post master have the best customer service here!
  • DT
    Dat Tran
    Feb 3, 2026
    1.0
    I asked to borrow some tape for a box I purchased from them. The postmaster stared at me and said $3.99. I was confused and asked why tape isn't free when I already purchased the box. I only needed two small pieces. The dude went on to lecture me about why nothing is free in life even though I told him I was gonna pay for the tape anyway. Honestly the worst attitude I've seen at a USPS.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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