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Visit your local Post Office™ at 11936 Bellaire Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlight the staff's rudeness and unprofessional behavior, particularly from a few specific employees, leading to a negative customer experience.
Customer Service
Many customers reported poor customer service, including lack of assistance, dismissive attitudes, and unhelpful responses to inquiries.
Management Issues
The management at this location is frequently criticized for being rude and unapproachable, contributing to a hostile environment for customers.
Mixed Experiences
While many reviews are negative, a few customers did report positive experiences with specific staff members who provided helpful and friendly service.
Disorganization
Customers noted issues with disorganization, including incorrect information about services and long wait times, which added to their frustration.
VJ
Vicente Jaimes
Nov 13, 2025
5.0
I was applying for a passport and couldn’t have had a better experience had some issues and Michelle, who always has a positive attitude and is always lively help me out along with Israel, who was also very professional helped me out as well. They are the best I walked out With a very satisfied experience. Definitely recommend this post office. Will definitely come back.
NN
Neena
Nov 13, 2025
5.0
I dont know why this get so many low rating but if you had experienced other post office you would appreciate the staffs here more.
Previously I made an appointment for US passport at beechnut location and they were horrible. With the appointment I and others are ahead of me had to wait for 2 hours to realized when we check in we didn't bring all the requirements and have to come back another day. It was so frustrating.
Then my friend recommended this place, I walk in in the morning with no appointment, and right away a gentleman ask me what I'm here for, I said I dont have an appointment and he checked if I got everything ready so that I just dont waste my time waiting, and tell someone to help me right away. It was fast and efficient, I didn't have to wait for a second. To be honest, I was more appreciated with place like here that they really trying to help you.
SC
Stanley C.
Nov 8, 2025
1.0
This post office and the one at beechnut are the worst post office to visit..they will trash your mail..don’t just go here.
RF
Rico Fabugais
Sep 29, 2025
5.0
Staff are helpful
GQ
Grace Qi
Sep 19, 2025
1.0
The old man who is in charge of doing passports should be fired. Absolutely the worst experience in my life. My mom and I came in with a scheduled passport photo appointment and he treated us with annoyance and very bad attitude. Did not end up taking the photo due to his false requirements. I tried to correct him but he answered “are you trying to do my job?” On the way out, he joked that even if we didn’t get the photo we shouldn’t “try to run over people” even though we were walking slowly. On top of this, he also treated other customers poorly. He mocked a confused lady and said “go home and tell your mom.” She did not mention anything about her mom and was clearly old enough to live on her own.
The man also seems like he hates his job. When he was taking a picture of a girl before me, he lazily held the camera like he was falling asleep and casually took a few snaps.
Looking through the other reviews, it seems like many people have had the same experiences.
0 stars for this post office branch for ignoring people’s comments and allowing for situations like this to happen over and over again.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service at 11936 Bellaire Blvd?
You can send mail and packages, obtain money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this location?
Yes, first-time passport applications are accepted here. Most locations can also take your passport photo, but you need to complete and print your passport application form before applying.
Do I need an appointment for passport services at this Post Office?
Most Post Offices offering passport services require you to schedule an appointment using the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of the USPS at 11936 Bellaire Blvd?
Monday through Friday, it is open from 8:30 AM to 4:30 PM. On Saturdays, it operates from 9:00 AM to 11:00 AM, and it is closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can reserve a PO Box online through the USPS website and then complete the setup in person at the Post Office with valid ID.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations provide 24/7 access to PO Boxes in the lobby; however, access hours may vary, so check with this local Post Office specifically.
Is the USPS hiring at this location?
Yes, USPS is hiring and you can find openings for top jobs through their career opportunities page.
What nearby dining options are available around the United States Postal Service?
Nearby you can enjoy fast food and restaurants like Wingstop, Pizza Hut, Subway, Asian Bite, Pho A Hung Restaurant, Burger King, and Yesterday Cafe, ideal for grabbing a meal before or after your visit.
Are there any nearby beauty and spa services near the Post Office?
Yes, you can find services at C SPA Equipment, Hair By Tony, Kings Spa, and Magic Hair & Nails close to the USPS, making it convenient to combine errands with personal care.
What nearby services might assist with travel or logistics around the United States Postal Service?
Nearby you can find Saigon Travel for travel services and Deluxe Travel, as well as Quick Cash Funding for financial services, which might be helpful for planning your trip or managing finances.