Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4900 Airport Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
3.4
191 reviews
5 stars
101
4 stars
11
3 stars
5
2 stars
6
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service; while some employees are praised for their helpfulness and professionalism, others are criticized for rudeness and unprofessional behavior.
Efficiency
Many customers appreciate the efficiency of the service, particularly for passport applications and package handling, though there are complaints about delays and lost packages.
Staff Attitude
Several reviews highlight a lack of consistency in staff attitudes, with some employees being friendly and accommodating while others display a dismissive or rude demeanor.
Communication Issues
Customers frequently report problems with communication, including difficulty reaching customer service and receiving conflicting information from staff.
- CWCal WeedonDec 31, 20255.0Great service they will treat you like royalty. Nice lady went out of her way to process my passport renewal.
- KMKai MasonDec 22, 20251.0Customer service line is as good as talking to a chatbot. Even now in the world of AI it’s still very useless.
- EPEllie PzshkiDec 10, 20255.0Rita is wonderful. she helped me locating my lost package, and without her help my package would have had returned to the sender. She is absolutely knowledgeable about the postal service, and she guided my how to avoid from future miss shipping. Thank you, USPS Addison, and Rita.
- MAManuel Alejandro Rabí AmaroDec 6, 20251.0Una falta de respeto total una hora para recoger un paquete y no había nadie adentro solo yo cuñado les pregunto por la demora me dicen que ya era más de las 12 y tenían que cerrar me cerraron la puerta en la cara y no me entregaron paquete ninguno sólo porque hablo español el racismo más grande de Estados Unidos le doy una estrella porque no puedo darle -100 estrellas
- AAaleNov 18, 20251.0“Winnie” has to be the absolute worst person to ever exist. Incredibly rude and terrible attitude. She’s gonna have an attitude with the right one some day. I gave her my package, paid, and she told me to tape it and pack it myself when i legit paid for HER TO DO THAT. i’ve literally never gone to a mail store where they didn’t package my stuff and send it out after i pay? She also tried getting me to buy 4 dollar tape to tape a box that didn’t need to be taped?? Her whole attitude is just gross. The fact she herself chose to work at a mail store and has the attitude she has is insane. Hopefully she finds a better job or happiness in her life because with that attitude she definitely isn’t going anywhere and I can see why she’s working at a mail store.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 4900 Airport Pkwy?
You can send mail, ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment via the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours for the USPS at 4900 Airport Pkwy?
The Post Office is open Monday to Friday from 8:00 AM to 5:00 PM, Saturdays from 10:00 AM to 12:00 PM, and is closed on Sundays.
How much does it cost to get a passport photo at this USPS location?
The current fee for a passport photo is $15.
Can I rent a PO Box at this Post Office, and how do I apply?
Yes, you can apply for a PO Box online or in person by bringing two valid IDs and a completed application. Visit the USPS website for online reservation.
Is there 24/7 access to PO Boxes at the United States Postal Service on Airport Pkwy?
Most USPS locations offer 24/7 lobby access to PO Boxes, though hours may vary, so check with this location for specifics.
What nearby places can help me find the United States Postal Service at 4900 Airport Pkwy?
Nearby, you can find the Addison Post Office, FedEx Ship Centers, and various retail stores like RoseGold Apparel which can help orient you in the area.
Are there nearby businesses I can visit before or after using USPS services on Airport Pkwy?
Yes, you might visit local spots like Globe Runner for marketing services or Christi Harris Makeover Center for retail beauty products nearby.
Can I combine a visit to the USPS at 4900 Airport Pkwy with a trip to nearby recreational spots?
Yes, Spruill Dog Park, a public dog park located nearby, is an option if you want to enjoy outdoor time before or after your postal visit.