Brand Certified
United States Postal Service
3.4(196 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
4900 Airport Pkwy, Addison, TX
75001, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4900 Airport Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
3.4
196 reviews
5 stars
103
4 stars
11
3 stars
5
2 stars
6
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some employees being praised for their helpfulness while others were described as rude and unprofessional.
Efficiency
Several customers noted that the location is generally efficient, with quick service and minimal wait times, although there were complaints about delays and lost packages.
Racism and Disrespect
Multiple reviews highlighted instances of perceived racism and disrespect towards customers, particularly those who do not speak English fluently.
Staff Attitude
There are contrasting opinions on staff attitudes, with some employees receiving commendations for their kindness, while others were criticized for being dismissive and unhelpful.
Passport Services
The passport application process received mixed reviews, with some customers having positive experiences while others faced issues with staff behavior and service.
- JGjulius the greatFeb 18, 20261.0Usps customer service phone numbers its the definition of suck all from the small branches to headquarters nobpdy answers not matter the hour during bussines days
- RARix ArtcheFeb 6, 20261.0Racism is alive and well at this location. I was asked to step aside and get inline for no reason just so that an Anglo-Saxon could come to the window. He was not ready and they made me wait for him to finish taping his package , the clerk was all laughs and giggle but when it was my turn again she started mad dogging me. She even threw my receipt in my face. Not surprised at all at the end of the day this is North Dallas.
- JGJuan Carlos Chávez GonzálezFeb 4, 20265.0Super nice staff. Very efficient service!
- CCCharismaJan 29, 20261.0don’t come here if you want complicated transactions and uncompleted services. Imagine coming with two forms of ID that are listed & the clerk does it not want to complete the service because it would simply “take too long to type in” for them.
- CWCal WeedonDec 31, 20255.0Great service they will treat you like royalty. Nice lady went out of her way to process my passport renewal.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 4900 Airport Pkwy?
You can send mail, ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment via the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours for the USPS at 4900 Airport Pkwy?
The Post Office is open Monday to Friday from 8:00 AM to 5:00 PM, Saturdays from 10:00 AM to 12:00 PM, and is closed on Sundays.
How much does it cost to get a passport photo at this USPS location?
The current fee for a passport photo is $15.
Can I rent a PO Box at this Post Office, and how do I apply?
Yes, you can apply for a PO Box online or in person by bringing two valid IDs and a completed application. Visit the USPS website for online reservation.
Is there 24/7 access to PO Boxes at the United States Postal Service on Airport Pkwy?
Most USPS locations offer 24/7 lobby access to PO Boxes, though hours may vary, so check with this location for specifics.
What nearby places can help me find the United States Postal Service at 4900 Airport Pkwy?
Nearby, you can find the Addison Post Office, FedEx Ship Centers, and various retail stores like RoseGold Apparel which can help orient you in the area.
Are there nearby businesses I can visit before or after using USPS services on Airport Pkwy?
Yes, you might visit local spots like Globe Runner for marketing services or Christi Harris Makeover Center for retail beauty products nearby.
Can I combine a visit to the USPS at 4900 Airport Pkwy with a trip to nearby recreational spots?
Yes, Spruill Dog Park, a public dog park located nearby, is an option if you want to enjoy outdoor time before or after your postal visit.
Brand Certified Facts from United States Postal Service
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