Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 4900 Airport Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
3.4
185 reviews
5 stars
98
4 stars
11
3 stars
5
2 stars
6
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some employees praised for their helpfulness while others are criticized for rudeness and unprofessional behavior.
Efficiency
Many customers appreciate the efficiency of the service, noting quick processing times for packages and passport applications.
Communication Issues
Several reviews highlight problems with communication, including employees providing conflicting information and a lack of responsiveness to customer inquiries.
Professionalism
There are concerns about the professionalism of some staff members, with reports of rude behavior and a lack of respect towards customers.
Overall Experience
While some customers have had positive experiences, others report significant frustrations, particularly regarding lost packages and poor service.
- SLSaul De LeonOct 30, 20255.0Rita helped me with a mislabeled package. Without her help my package would have been sent back to its sender. Crew here is communicative and amazing!
- MMMaria Montilla (Mika_misa)Sep 18, 20255.0Julian was really helpful and knowledgeable. I really appreciate his service.
- NENathan EurichSep 5, 20255.0This place is great! I didn’t know how the passport renewal process worked, and was worried about getting a photo properly taken. This place took care of my worries. They took my photo and walked me through the whole process.
- ARAlvin RobersonAug 16, 20255.0Customer service is excellent
- DJDallas JordanAug 9, 20251.0Workers. Can hear them laughing and talking, but as soon as you ring the bell they get quiet. After a while they get to talking again and so we ring the bell. All quiet. 🤷🏼♀️
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 4900 Airport Pkwy?
You can send mail, ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment via the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours for the USPS at 4900 Airport Pkwy?
The Post Office is open Monday to Friday from 8:00 AM to 5:00 PM, Saturdays from 10:00 AM to 12:00 PM, and is closed on Sundays.
How much does it cost to get a passport photo at this USPS location?
The current fee for a passport photo is $15.
Can I rent a PO Box at this Post Office, and how do I apply?
Yes, you can apply for a PO Box online or in person by bringing two valid IDs and a completed application. Visit the USPS website for online reservation.
Is there 24/7 access to PO Boxes at the United States Postal Service on Airport Pkwy?
Most USPS locations offer 24/7 lobby access to PO Boxes, though hours may vary, so check with this location for specifics.
What nearby places can help me find the United States Postal Service at 4900 Airport Pkwy?
Nearby, you can find the Addison Post Office, FedEx Ship Centers, and various retail stores like RoseGold Apparel which can help orient you in the area.
Are there nearby businesses I can visit before or after using USPS services on Airport Pkwy?
Yes, you might visit local spots like Globe Runner for marketing services or Christi Harris Makeover Center for retail beauty products nearby.
Can I combine a visit to the USPS at 4900 Airport Pkwy with a trip to nearby recreational spots?
Yes, Spruill Dog Park, a public dog park located nearby, is an option if you want to enjoy outdoor time before or after your postal visit.