United States Postal Service

2.7
107 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2501 Buffalo Gap Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2501 Buffalo Gap Rd, Abilene, TX
79605, United States

Hours

Reviews

2.7
107 reviews
5 stars
42
4 stars
4
3 stars
2
2 stars
3
1 star
56
  • TM
    Trinity Mayo
    1 day ago
    1.0
    I attempted to call 3 times and was hung up on twice and got the busy signal once. All before 4:35. I really hope that there's something wrong with their phone lines right now, because if not I'm very disappointed.
  • GS
    Grit SixSeven
    1 day ago
    1.0
    So many times packages get to Abilene and them go to the wrong destination. Do all the employees here not care? If you don’t like your job then quit. Tons of ppl would love to have that job. The sending packages to the wrong destination hurts small businesses owners.
  • MQ
    Mark Quinney
    Sep 30, 2025
    1.0
    They never shut our mail box completely. If you ask them to.make sure it latched it makes them made. The post office is as all government run programs. Sorry as they all are.
  • RG
    Reese Garrett
    Jul 9, 2025
    5.0
    The service at this post office was incredible. After an issue happened, the front desk clerk, Paul, and the supervisor, I think his name was John, stayed in communication with me and fixed the issue. I am grateful
  • DP
    Desmond Piper
    Jun 26, 2025
    1.0
    Horrible customer service. Front clerk was no help, held box key for weeks until I came up to check on status with no call . I have no missed calls from post office, front desk couldn’t recall the time of call. Absolutely unacceptable service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.