FedEx Ship Center

Reviews

• TK

  Tana Kauffman

  Feb 11, 2026
  1.0
  I went into the store to mail contract documents for work and Cameron was absolutely terrible to me. I was attempting to ship items, and she started the interaction by walking away without word and leaving me standing at the counter for several minutes. Upon return, I asked for clarification on why my drivers license was needed, she then made me feel as if I was dumb and should have known that my id was needed. Then Neil, who I later learned was a Manager stepped in and stated that "if the other location is not following policy, he will deal with them", so I asked for his name confused by him stepping in such an authoritative manner and first he refused to even give his name. It is rare to experience such poor customer service for business interactions. I am very disappointed, as all customers deserve to be treated with kindness. I ended up leaving and going to UPS, where they were helpful and kind. I wont go back, which is unfortunate as this location is closest to our office.
• CM

  Casey Minor

  Jan 21, 2026
  1.0
  This place shows its last express pickup at 6:30 PM on Tuesdays. This seems to be highly inaccurate. The phone number online to check this information shows as the corporate number. There is no convenient way to get from the IVR to an agent at the local store.
• SW

  Sony White

  Dec 11, 2025
  1.0
  Idk which facility services my area but they never leave my packages at my house. I'm always having to refund and reorder with different shipper. And their customer service is a joke. U can't talk to anyone it just automated