United States Postal Service

2.4
31 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 13190 Highway 28 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
13190 Highway 28, Whitwell, TN
37397, United States

Hours

Reviews

2.4
31 reviews
5 stars
10
4 stars
0
3 stars
1
2 stars
2
1 star
18
  • ZZ
    Zac
    Aug 15, 2025
    1.0
    We are one of several mailboxes in a row. New carrier never attempts to deliver any packages just stacks them on the mailboxes in the rain. If they need a signature they make no attempt to deliver; just throw the slip in the box.
  • KJ
    kaylee jordan
    Jul 28, 2025
    1.0
    The mail carriers don’t even get out of the car and knock on the door for packages that require a signature. No hazzards or animals to worry about so no excuse. Delivers packages to the neighbors etc. It’s a constant trip to drive to the post office to pick up packages. Any excuse will do for these folks!
  • LJ
    Lucky Johnson
    Dec 7, 2022
    1.0
    Ordered a Christmas present for my son and the seller just stuck a label on it didn't put it in a secondary box/bag. It got delivered today. Its pouring rain down and the delivery person left it by the gate and itgot soaking wet! The box was part of the "toy" as it was supposed to been a robot factory and it all went together. Very disappointed. They should have bagged it or atleast sent it back to office to be picked up (as they've done before for stupid reasons!!) Can't even call to let them know they won't answer the phone!
  • PI
    Patrick Ironwood
    Sep 7, 2017
    5.0
    these are the best most friendly people in the universe...

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.