United States Postal Service

4.1
9 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 118 Town Square Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
118 Town Square Dr, Townsend, TN
37882, United States

Hours

Reviews

4.1
9 reviews
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  • SR
    Shanda Russell
    Feb 1, 2025
    3.0
    The post office itself is friendly and helpful but in the three years I've lived on Old Tuckaleechee, I've never had so many issues getting my packages. . Multiple times packages are listed as "out for delivery" but then won't receive them for a day or 2 later. . wouldn't be a big deal if some of them wasn't medically needed. . USPS package delivery/updates is consistently UNreliable and it sucks. . .
  • RC
    Rob Calk
    Feb 6, 2024
    5.0
    From the Postmaster to the clerks and carriers you will find a great staff. Post Office is always clean and inviting . Welcome to a small town feel!
  • RT
    Randy Trentham
    Feb 15, 2022
    5.0
    I have found them to be very pleasant to deal with. The service is friendly and efficient. Thank you for taking care of your customers.
  • JK
    Jeff King
    Oct 31, 2021
    1.0
    This office used to be great. Since new management started, it’s a complete fiasco. Most of our packages are either lost or returned. They have an “I don’t care” attitude. We are closing our PO Box next week and will pay extra for UPS or FedEx shipping.
  • ML
    Missie Loveday
    Aug 26, 2017
    5.0
    Just a local post office

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.