Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

3.4
(39 reviews)

Business Details

171 Bank St, Tellico Plains, TN
37385, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 171 Bank St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
171 Bank St, Tellico Plains, TN
37385, United States

Hours

Monday8:30 AM - 4:00 PM
Tuesday8:30 AM - 4:00 PM
Wednesday8:30 AM - 4:00 PM
Thursday8:30 AM - 4:00 PM
Friday8:30 AM - 4:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Reviews

3.4
39 reviews
5 stars
22
4 stars
1
3 stars
0
2 stars
2
1 star
14
  • CC
    Chandler
    Dec 23, 2025
    1.0
    They will NOT deliver packages to houses anymore.
  • MW
    Mariah Wise
    Dec 15, 2025
    1.0
    They refuse to deliver our packages and they keep them at the post office. We’ve repeatedly tried to work with them, expecting some level of problem-solving or compromise but nope. They claim they have “nowhere to back up,” yet there is PLENTY of space that could be used with a little EFFORT. UPS and Fed Ex deliver to us with no problem. I went in to pick up my packages and the man told me all I needed was my ID so he could verify that my name matched the name on the package. My husband went in the next day with his ID to pick up his packages and the lady rudely gave him a hard time even though his ID matched the packages name. So you aren’t going to deliver our packages and then you are going to give him a hard time when we have to race there after work just to pick them up? And we were told different things. Absolutely ridiculous and super frustrating.
  • MM
    Marie Morris
    Oct 19, 2025
    5.0
    The staff is friendly.
  • LW
    lynn wilson
    Jan 4, 2025
    1.0
    They refuse to deliver packages to us. Claiming private road, however they used to deliver to the door. The older woman at the front desk needs a course on customer service. She has threatened to call the police on 2 occasions simply for asking a question she didn't know how to answer. She has put words in our mouths saying we were refusing packages when we were picking them up and has threatened to return packages before the time limit. I rely on deliveries since I don't have a vehicle. The interesting thing is FEDEX, UPS and even Walmart have no problem using the road to get here. There are 3 other properties on this road and all of us are getting tired of this constant going to the post office for "deliveries". They have even gone as far as telling Amazon that we are "not at home" when we are, "refused delivery" when none was.attempted and I have proof. Sad state of affairs and now they want to raise rates when they can't do the simple job of actually delivering the mail!
  • AR
    Andrew Roberts
    Apr 7, 2020
    5.0
    Called to confirm an address, the lady who answered was very helpful and pleasant.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others