United States Postal Service

3.4
39 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 171 Bank St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
171 Bank St, Tellico Plains, TN
37385, United States

Hours

Reviews

3.4
39 reviews
5 stars
22
4 stars
1
3 stars
0
2 stars
2
1 star
14
  • CC
    Chandler
    Dec 23, 2025
    1.0
    They will NOT deliver packages to houses anymore.
  • MW
    Mariah Wise
    Dec 15, 2025
    1.0
    They refuse to deliver our packages and they keep them at the post office. We’ve repeatedly tried to work with them, expecting some level of problem-solving or compromise but nope. They claim they have “nowhere to back up,” yet there is PLENTY of space that could be used with a little EFFORT. UPS and Fed Ex deliver to us with no problem. I went in to pick up my packages and the man told me all I needed was my ID so he could verify that my name matched the name on the package. My husband went in the next day with his ID to pick up his packages and the lady rudely gave him a hard time even though his ID matched the packages name. So you aren’t going to deliver our packages and then you are going to give him a hard time when we have to race there after work just to pick them up? And we were told different things. Absolutely ridiculous and super frustrating.
  • MM
    Marie Morris
    Oct 19, 2025
    5.0
    The staff is friendly.
  • RB
    Robert Brooks
    Sep 13, 2025
    1.0
    Once Again, a failure by this Post Office. I had 5 important items coming today. They posted a status of "Delivery attempted, but security access code is required. Please contact Amazon to provide the security access code for delivery." This status was posted a 9 AM! This is a complete falsehood. The is no barrier at my house and mail is delivered there Monday thru Friday by Craig without issue. No Amazon didn't put ANY special handling code on these packages! This is one of numerous times on the weekend bogus status has been posted by THIS POST OFFICE. I drove the 30 minutes down there and my packages were there AT THE POST OFFICE. They were NEVER taken out for delivery. When confronted about the erroneous status, I was told they wouldn't fit in the driver's car, so they put this. I was/am not happy about the false status posted to my supplier. Finally she admitted it should have probably been shown as "hold" I told here this was obvious, but the false statuses are common. She was unapologetic and simply pushed 5 packages out for me to load up. This post office needs LEADERSHIP and accountability!
  • LC
    Lisa Creech
    Dec 24, 2017
    1.0
    Rudest woman on earth in there.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.