United States Postal Service

3.5
37 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 171 Bank St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
171 Bank St, Tellico Plains, TN
37385, United States

Hours

Reviews

3.5
37 reviews
5 stars
22
4 stars
1
3 stars
0
2 stars
2
1 star
12
  • MM
    Marie Morris
    Oct 19, 2025
    5.0
    The staff is friendly.
  • RB
    Robert Brooks
    Sep 13, 2025
    1.0
    Once Again, a failure by this Post Office. I had 5 important items coming today. They posted a status of "Delivery attempted, but security access code is required. Please contact Amazon to provide the security access code for delivery." This status was posted a 9 AM! This is a complete falsehood. The is no barrier at my house and mail is delivered there Monday thru Friday by Craig without issue. No Amazon didn't put ANY special handling code on these packages! This is one of numerous times on the weekend bogus status has been posted by THIS POST OFFICE. I drove the 30 minutes down there and my packages were there AT THE POST OFFICE. They were NEVER taken out for delivery. When confronted about the erroneous status, I was told they wouldn't fit in the driver's car, so they put this. I was/am not happy about the false status posted to my supplier. Finally she admitted it should have probably been shown as "hold" I told here this was obvious, but the false statuses are common. She was unapologetic and simply pushed 5 packages out for me to load up. This post office needs LEADERSHIP and accountability!
  • TH
    Tim Hoffman
    Jul 21, 2022
    5.0
    I use the Tellico Plains Post Office on a very regular basis and have had a very good experience. Staff is fast, friendly and always ready help.
  • WB
    Wondering Bear
    Jul 23, 2021
    1.0
    You want to give people the benefit of doubt but the front desk lady is rude and hands out excuses for not doing their job. Other carriers do not have a problem but this office hoarded parcels of all sizes, several of which would fit in the mailbox. They kept these parcels without even leaving a package pickup stub for me to know where they were. This is unnaceptable practice. Good luck to anyone getting parcels like a normal person. The town .5 mile down the road has no problems delivering mail of any size. Update:I would give the office itself zero stars if possible. They go out of their way to make things hard for customers and always have an excuse for not helping.
  • JM
    JessieAnne Morris
    Aug 9, 2018
    1.0
    The people who work there are rude and lazy.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.