United States Postal Service

3.8
18 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 100 Highway 20 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
100 Highway 20, Summertown, TN
38483, United States

Hours

Reviews

3.8
18 reviews
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  • JD
    January Reign Deptula
    Dec 23, 2025
    5.0
    April and Mary go above and beyond to assist. We are grateful. 🙏🏻
  • JP
    Jada Plant
    Jan 5, 2022
    1.0
    They have the worse hours I have ever seen and they shouldn’t even have a phone number cause they never answer. Would give a zero if I could
  • SR
    Sydney Rudolph
    Dec 7, 2020
    5.0
    Everyone here was very helpful ☺️ This will be my go-to Post Office for my business.
  • AK
    Ann Kindfield
    Jun 6, 2017
    5.0
    I go here pretty frequently and love these folks!
  • JM
    Joe Moss
    Aug 6, 2015
    2.0
    PITIFUL! Our "Rural" carrier likes to pull up in the drive way lay on the horn for you to come out of the house if she has packages.. Then today (we were here-told her to leave packages on the porch)) she leaves a note in the mail box to come to the post office to pick up a package. She does not come to the door even. I have complained to the local P O people-they say she honks for the dog. IF the dogs out shes caged right beside the drive so she can easily see her. ( Shes never bitten anyone). Just now I have tried several times to call the P O and the ph just rings--- Im sure they will make up another excuses for her. They are CLOSED Wed afternoon so I know they must be open... These people get paid VERY good money and Iv never seen worse service. Coming from Mi. Im not used to this laziness. No wonder the POST OFFICE IS FAILING!.... ONE person does make a BAD impression for all who work there! SAD, Should be fired!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.