United States Postal Service

2.0
52 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2704 W Highway 11E to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2704 W Highway 11E, Strawberry Plains, TN
37871, United States

Hours

Reviews

2.0
52 reviews
5 stars
12
4 stars
1
3 stars
0
2 stars
2
1 star
37
  • JR
    Justin Rogers
    Sep 10, 2025
    1.0
    The blk lady here is so rude and throws stuff around, chews her gum, and slaps labels on packages all crinkled up. Screw this place.
  • RB
    Rae Beeler
    Dec 23, 2023
    1.0
    When the postal service says they left a package INSIDE THE MAIL BOX... IT IS A TOTAL LIE. For the last week they have left my packages on TOP OF THE MAIL BOX, BALANCED, NOT IN IT. GREAT TIME OF YEAR TO JUST LEAVE IT INSTEAD OF BRINGING IT UP THE DRIVEWAY...
  • DA
    DAWN ANDERSON
    May 7, 2021
    1.0
    My packages never even leave the post office building and are stated that they we attempted and unable to deliver...This is a total out right lie! I now how over 20 packages sitting in the post office, that they want me to pick up. I would not order on line if I was to go and pick up and not have them delivered. Worst service ever. The strawberry plains post office is the worst ever. Totally needs revamping and workers to be FIRED Spoke to them and the answer was can’t wait for amazon to deliver their own stuff cause we are losing money ....,WT.....
  • DJ
    Derrick Jones
    Dec 1, 2020
    1.0
    I've lived here for 40 years moved next door about 5 years ago and for the past 5 years I've had packages delivered next door to my sons home never had a problem getting anything about 3 weeks ago I stopped getting any mail it was all getting returned went and talked to them there no help at all. I was home all day today working from home due to the snow and got a sorry we missed you letter in the box I watched her pull up and just drive off no attempt at all. I sure wish we still had Ms. Schrader she was the best ever
  • MD
    Monica Detter
    Apr 18, 2020
    1.0
    This is WORST post office I've ever had the displeasure of dealing with. They ALWAY claim they have attempted delivery causing me to have to pick my package up... Meanwhile someone is at the house the whole time. Not to mention I constantly get another persons mail with a similar address. This is very frustrating. I've told them about the issues I have, yet NOTHING has changed. Unfortunately this is a necessary evil

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.