United States Postal Service

3.0
60 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 800 Willow St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
800 Willow St, Springfield, TN
37172, United States

Hours

Reviews

3.0
60 reviews
5 stars
25
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1 star
25
  • TF
    Ty Fisher
    4 days ago
    1.0
    Numerous times my packages are delivered damaged. On rainy days my packages are just put on the porch in the rain where the boxes fell apart.
  • AR
    Angela Farmer Rhodes
    Nov 7, 2025
    5.0
    Best staff ever!! I always enjoy coming in here. Friendly, knowledgeable, and helpful always!!
  • HJ
    Henry Johnson
    Nov 4, 2025
    1.0
    Absolutely cannot get in touch with this place about their mail carriers putting letters and packages at the wrong houses. Had to make a formal complaint with USPS customer service. They literally do not have a care in the world unless it affects them.
  • BC
    Bethany Cardoza
    Jul 31, 2025
    1.0
    I’ve honestly had enough. In the historic district, people street park everyday. The mail carrier refuses to put in a mail in our mailbox EVEN WHEN SHE CAN REACH IT, but will get out for other individuals and put it in theirs. That’s completely unfair and unprofessional. Grow up and stop picking favorites. Are we in high school????
  • AH
    Amanda Hughes
    Feb 16, 2019
    1.0
    This post office has to be the absolute worst. Not only do the employees that work here have the worst customer service skills, they also have a hard time delivering the correct mail to the correct address. I have seen the male that works at the front be rude and very unprofessional on numerous occasions to customers. I try to avoid this post office at all costs, even if that means driving out of my way to visit a different post office.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.