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Visit your local Post Office™ at 800 Willow St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Went to make a complaint after they lost my utility bill. Lady at counter acted like I was bothersome. Then I talked to manager? Stated my case and told him I've also delivered neighborhood mail for being at wrong address many times over the years. I was told there's nothing they can do about it? Place is a joke and so is the help number.
DB
Don B
Nov 28, 2025
5.0
Delivery driver is excellent and kind
TF
Ty Fisher
Nov 20, 2025
1.0
Numerous times my packages are delivered damaged. On rainy days my packages are just put on the porch in the rain where the boxes fell apart.
AR
Angela Farmer Rhodes
Nov 7, 2025
5.0
Best staff ever!! I always enjoy coming in here. Friendly, knowledgeable, and helpful always!!
HJ
Henry Johnson
Nov 4, 2025
1.0
Absolutely cannot get in touch with this place about their mail carriers putting letters and packages at the wrong houses. Had to make a formal complaint with USPS customer service. They literally do not have a care in the world unless it affects them.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 800 Willow St, Springfield, TN?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a first-time US passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State. Be sure to complete and print your passport application form before applying.
Is an appointment required for passport services at this USPS location?
Most passport services require an appointment scheduled with the online scheduler, though limited walk-in hours are available at select locations.
Does this Post Office take passport photos?
Yes, this location can take passport photos, but you need to make an appointment using the online scheduler for these services.
What are the operating hours of the United States Postal Service at 800 Willow St?
The Post Office is open Monday to Friday from 8:30 AM to 4:00 PM, Saturdays from 8:30 AM to 12:00 PM, and is closed on Sundays.
Can I reserve a PO Box at this Post Office, and how do I do it?
Yes, you can reserve a PO Box online through the USPS website and complete your setup in person at this location.
Are the PO Boxes accessible after regular post office hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary—please check with this local Post Office for details.
How can nearby attractions like Kofee Broz coffee shop enhance my visit to the USPS at 800 Willow St?
You can enjoy a coffee break at Kofee Broz before or after your visit to the Post Office, making your trip more pleasant and convenient.
Is there a dining option like Willie Mae’s Barbeque near the Post Office for a meal before or after shipping packages?
Yes, Willie Mae’s Barbeque is nearby, offering a great spot to enjoy barbecue and American cuisine around your USPS visit.
How can visiting 'Flowers by Teryl' complement my trip to the Springfield Post Office?
After handling postal errands, you can stop by Flowers by Teryl to purchase flowers or gifts, making it convenient to combine your errands.