Brand Certified
United States Postal Service
2.0(158 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
223 Town Center Pkwy, Spring Hill, TN
37174, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 223 Town Center Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
223 Town Center Pkwy, Spring Hill, TN
37174, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.0
158 reviews
5 stars
31
4 stars
10
3 stars1
2 stars
4
1 star
112
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, particularly mentioning a specific employee, Felicia, as a recurring source of negative experiences.
Package Delivery Issues
Many customers reported lost or misdelivered packages, with frequent claims of items being delivered to the wrong address or not delivered at all.
Communication Problems
Customers expressed frustration over the inability to reach the post office by phone, with many stating that calls go unanswered or are redirected to a generic number.
Mixed Experiences
While some customers reported positive interactions and efficient service, these were overshadowed by the majority of negative reviews regarding service quality and reliability.
- MKMia Kim6 days ago1.0The laday name : FELICIA is so rude for no reasons . She is NOT acceptable for working there at all.i had a very bad unpleasant experience with her . She needs to be removed at the front desk because she acts like she really hate to be a nice humans . To FELICIA: your life is so miserable, please treat the others like the way you want to be treated. If you do not like your job just quit . They usually say beautiful in side out BUT YOU ARE TOTALLY OPPOSITE SIDE OF IT . Anyone who had a bad experience with FELICIA please call their postmaster/station manager to let them know . Everyone got treated unkindly by FELICIA, please file a complaint form online…., call directly to postmaster,manager station,or customer service. Her rudeness needs to be stop,together we will make this location will be a better place without her.
- JSJim SmithFeb 7, 20261.0I have been living at current address for almost 8 years (Spring Hill, TN). I live in a townhouse community…a dozen or so addresses using one mailbox unit. Have had no complaints until last two months. My meds are delivered via USPS and I received an email that one had been delivered on a Friday. Was not there. On Saturday, I contacted my prescription peeps to send a replacement. On Monday morning, my meds package was placed at my front door. Conclusion is that the mailman or mailwoman put the meds in a neighbor’s slot. Called prescription peeps to cancel the second order. Subsequent to that, one of my sons lives with me and he had his driver’s license renewed. After about three weeks of not being delivered, he went to DMV and was told that it had been delivered. DMV started a second renewal and told him that if the first renewal shows up, to disregard it and destroy. Apparently, driver’s licenses are scanable and the first renewal would ‘show up’ as a fraudulent one. Bottom line is that, twice in two month time frame, valuable mail was misplaced in a community mailbox. Completely unacceptable
- KHKatie HughesJan 2, 20261.0I truly cannot believe FELICIA is still employed with USPS. The most miserable awful nasty unprofessional person I have ever interacted with. There are so many reviews of people having the same issue and experience. Why is she still there???? She is not to be trusted with people’s mail!!!!ZERO stars
- EEerickacariniDec 26, 20251.0Sent my save the dates here and the lady very rudely told me I needed more postage, which i paid $60 more for so that my cards wouldn’t go through the machine. I myself also hand cancelled them after the girl rolled her eyes at me and was visibly annoyed when I asked, only for them to get send through the machine and arrive to my guests ripped and ruined. Do yourself a favor and go to another location
- DNDamian NealDec 22, 20255.0Quick, friendly, polite service at the counter.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 223 Town Center Pkwy?
You can send mail and ship packages, buy money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations also take passport photos. Be sure to complete and print your application form before applying.
Do I need an appointment for passport services here?
Most locations require scheduling an appointment through the online scheduler, though limited passport walk-in hours may be available at select locations.
Is there a fee for passport photos at this USPS location?
Yes, the fee for a passport photo is currently $15.
How can I get a PO Box at this Post Office?
You can apply online or in person for a PO Box. Online reservations are available at the USPS website, and if applying in person, bring two valid IDs and your completed application.
What are the operating hours of this United States Postal Service location?
The Post Office is open Monday to Friday from 8:30 AM to 4:30 PM, Saturdays from 8:30 AM to 11:00 AM, and closed on Sundays.
Can I access PO Boxes after regular business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Please check with this local Post Office for exact access times.
What nearby places can I visit when coming to the Post Office at 223 Town Center Pkwy?
You can visit various nearby places such as IJO Natural Hair Products for beauty needs, the Sickle Cell Foundation of Middle Tennessee for community services, or the Spring Hill Fire Department Station 1 for public services.
How can nearby transit or taxi services help me get to the Post Office?
Concierge Ride TN offers taxi and airport shuttle services nearby, making it convenient to reach the Post Office if you need transportation assistance.
Are there any local businesses close to the Post Office that offer complementary services?
Yes, nearby businesses like VantagePoint Insurance Group LLC for insurance, Right Move Inspections for real estate services, and TheHopeLine for counseling and community support are close by and may be useful to visit along with the Post Office.
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