United States Postal Service

2.0
151 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 223 Town Center Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
223 Town Center Pkwy, Spring Hill, TN
37174, United States

Hours

Reviews

2.0
151 reviews
5 stars
29
4 stars
10
3 stars
1
2 stars
4
1 star
107

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight consistently rude and unhelpful staff, with many customers expressing frustration over the lack of basic courtesy and assistance.

Package Delivery Issues

Frequent reports of lost, misdelivered, or undelivered packages, with customers experiencing significant delays and confusion regarding their mail.

Communication Problems

Customers struggle to reach the post office by phone, often facing long wait times or no response, leading to unresolved issues.

Mixed Experiences

While many reviews are negative, a few customers report positive interactions with specific employees, indicating inconsistency in service quality.

Operational Inefficiency

Complaints about slow service, understaffing, and poor management practices contribute to a negative overall experience for customers.
  • II
    Irukkaa
    Oct 29, 2025
    1.0
    Always rude and losing packages
  • RB
    Randy Baker
    Oct 4, 2025
    1.0
    This place is absolutely the worst
  • JS
    Jon Shepherd
    Sep 7, 2025
    1.0
    Absolutely refuse to scan in packages, resulting in numerous lost items.
  • PV
    Pradeep V
    Sep 2, 2025
    1.0
    Worst USPS post office,no one picks the phone here.
  • AP
    A P
    Aug 19, 2025
    1.0
    Absurdly rude

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.