Location.com logo
Brand Certified

The UPS Store

4.8
(592 reviews)

Business Details

4884 Port Royal Rd, Spring Hill, TN
37174, United States
(615) 241-0490

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7732 in Spring Hill offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Location

The UPS Store
4884 Port Royal Rd, Spring Hill, TN
37174, United States

Hours

Reviews

4.8
592 reviews
5 stars
551
4 stars
5
3 stars
2
2 stars
4
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude and unhelpful staff, with specific complaints about certain employees.

Shipping Issues

Many customers reported problems with shipping, including delays, lack of tracking, and high costs compared to competitors.

Mixed Employee Performance

While some employees, particularly Manisha, received praise for their helpfulness and professionalism, others were criticized for poor service.

Store Condition

Customers noted that the store was often messy and disorganized, which negatively impacted their experience.
  • EE
    erickacarini
    3 days ago
    2.0
    Have been trying to get ahold of someone at this store all day and no one will answer the phone. Dropped a package off yesterday and it still hasn’t been scanned in? UPS customer service was extremely rude when trying to call and figure out what was going on
  • BM
    Bryant McGee
    Feb 10, 2026
    1.0
    I paid extra to have an expensive package sent to this store. Upon arrival they did not separate it from outgoing packages and it was re picked up and lost. They did this to several peoples packages in the same shipment. They wrote down my name and number then never called me. No apologies just told to file a claim with UPS.
  • KK
    Karen Keller
    Feb 9, 2026
    5.0
    Customer Services at the Spring Hill is excellent
  • JW
    J Warner
    Feb 5, 2026
    1.0
    Employees here are only interested in doing the bare minimum with a bad attitude I had to ship something and had two Amazon returns. Waited in line to ship my package and then she wouldn’t take my 2 Amazon drop offs Made me get in a long line again at the kiosk when there was only one person behind me in line with her Might want to be prepared for this type of service at this location
  • TL
    Teresa Lewandowski
    Jan 23, 2026
    1.0
    Shipped a package and 4 weeks later it still had not been delivered. It had no tracking information on UPS site. Like it never left the store and someone just stole the package. We worked on getting a refund for 4 months. A dozen emails and we went into the store and it was one excuse after another for not having a claim filed. Finally we get a partial refund. Do not trust these people with your packages.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Spring Hill offer?

The UPS Store provides packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: