Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 10575 Dayton Pike to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous customers reported packages marked as delivered but not received, with many instances of misdelivered mail and packages left outside in poor conditions.
Customer Service
While some employees received praise for their friendliness, many reviews highlighted poor customer service, including unhelpful staff and difficulty reaching the post office by phone.
Management Concerns
Several reviews pointed to poor management practices, including understaffing and lack of accountability, leading to widespread dissatisfaction with service.
Inconsistent Performance
Customers experienced a mix of positive and negative interactions, with some praising individual employees while others expressed frustration with overall service quality.
AR
Abby Rhodes
Dec 18, 2025
1.0
Found a very important package left under my mailbox in the rain this afternoon. Very upset. Bag was ripped open and it was very expensive clothes for my mother. Clothes are wet. I would like to know who the mail person was for today because this is not right. The mail person was clearly lazy to put it on my porch in the rain.
CL
charles lloyd
Dec 13, 2025
5.0
Randy at the front counter was very nice and had kind words to say. Also had a smile on his face which was appreciated during the Christmas season.
LW
Loboloco Grey wolf
Oct 28, 2025
1.0
I was at my mailbox at when the mail carrier was delivering mail. I watched as he finished loading the boxes, but he scanned my package as “Delivered in mailbox” even though it was not placed inside.
I immediately checked my mailbox and confirmed it wasn’t there. It’s now been two days, and the local supervisor told me they’re “trying to resolve it,” but I haven’t received any updates.
I would like to file a formal complaint about the driver for false delivery scanning and request a follow-up on the missing package.
JC
Jack Cain
Oct 9, 2025
1.0
Delivery service is poor, except for junk mail. After dropping off a package carrier drove vehicle over front yard on October 6. I receive a periodical daily. As of today, October 9 they have not been delivered. This started last Monday, four days now.
VV
Verena
Oct 4, 2025
4.0
I used to dread going in but I have to say the last six months, the clerks have been very friendly. Very helpful and cheerful. Glad to see such a positive change.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service at 10575 Dayton Pike?
This Post Office provides mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, this Post Office accepts first-time U.S. passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require a scheduled appointment via the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours for this Post Office?
The Post Office is open Monday through Friday from 8:30 AM to 4:30 PM, and on Saturdays from 8:30 AM to 12:00 PM. It is closed on Sundays.
How can I reserve a PO Box at this location?
You can search and reserve a PO Box online at the USPS website, then complete setup in person at the Post Office.
Can I access my PO Box outside of normal Post Office hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary by location. Check with the local office for specifics.
Is there a nearby place where I can get a haircut after visiting the Post Office?
Yes, Reflections Hair Salon is located nearby, offering beauty and hair services if you'd like to freshen your look after your visit.
Are there dining options close to the United States Postal Service location?
Nearby options include Ricko's Pizzeria and Italian Cuisine and Flavors of Italy Italian Restaurant, ideal spots for a meal before or after your postal errands.
Is there a school near the 10575 Dayton Pike Post Office if I need to visit family or attend events?
Soddy Daisy Middle School is nearby, as well as Daisy Elementary School Athletic facilities, making it convenient to combine visits with postal needs.