Brand Certified
United States Postal Service
2.2(265 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
250 Mayfield Dr, Smyrna, TN
37167, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 250 Mayfield Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.2
265 reviews
5 stars
66
4 stars
6
3 stars
9
2 stars
8
1 star
176
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported experiencing rude and unhelpful service from staff, particularly regarding passport appointments and package handling.
Package Issues
A significant number of reviews mentioned lost or delayed packages, with customers expressing frustration over the reliability of mail delivery from this location.
Mixed Staff Experiences
While some customers praised individual staff members for their helpfulness, others reported negative interactions, indicating inconsistency in service quality.
Long Wait Times
Customers frequently noted long wait times for service, both in-store and for phone inquiries, contributing to overall dissatisfaction.
- ABAmanda BoldenFeb 24, 20265.0We had a passport appointment for 5 people. David was so nice and had us in and out in no time. Great experience.
- HBHayden BrammerFeb 21, 20261.0The people that work there are not helpful in the slightest, the past few times I’ve asked why my stuff isn’t getting delivered and I’m always met with “I’m not sure”. I asked them if they can fix it and no one seems to know what’s going on. I had a package that was not delivered and was not in the back and they said “I don’t know”. If I could put zero stars I would. Absolute incompetence
- SLSamuel LianFeb 20, 20261.0Said been on delivery for two days. Then proceed to not deliver when said delivered. Horrible service and wont answer customer service
- EREllen RossFeb 20, 20265.0I live on Caledonia Way in Smyrna and if possible I would like for this review to get to the supervisor of my mail delivery gal. She has gone above and beyond helping me try to find a package that had an invalid street address. I didn’t catch her name, but she was wonderful and has always been so nice. Maybe somebody can find her supervisor and just passed that alone.
- WBwilliam brownFeb 3, 20261.0Horrible customer service
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 250 Mayfield Dr?
You can send mail, ship packages, get money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and most can also take your passport photo. You need to complete and print your application form before applying.
Do I need an appointment for passport services at this location?
Most Post Offices require scheduling an appointment online for passport services, though limited walk-in hours are available at select locations.
How much does it cost to have a passport photo taken here?
The current fee for a passport photo at USPS is $15.
Is it possible to rent a PO Box online for this location?
Yes, you can search and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person.
What are the opening hours of the United States Postal Service at 250 Mayfield Dr?
Monday to Friday from 8:30 AM to 4:30 PM, Saturday from 8:30 AM to 12:00 PM, and closed on Sunday.
Can I access PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Check with your local Post Office for exact times.
Where can I find nearby Post Office locations to 250 Mayfield Dr?
Nearby Post Offices include US Post Office, Smyrna Post Office, and another United States Postal Service location close by.
What nearby places can I visit after my visit to the Post Office?
You can visit Full Gospel Assembly Nashville church or enjoy a beauty treatment at Studio J or Jame Swilley Cosmetology, all located near the USPS office.
Are there any nearby services related to insurance or real estate around 250 Mayfield Dr?
Yes, nearby services include Farmers Insurance - Fred Parrow, MetLife Auto & Home - Fred Parrow, Burks Lending Group, and Life Center LLC real estate agency.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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